Enrollment Bursar Specialist

Enrollment Bursar Specialist

POSITION DETAILS

The Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to students’ intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member’s ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC’s motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond.

Reporting to the Deputy Bursar, the Enrollment Bursar Specialist will be responsible for assisting with managing the daily functions within Bursar’s office.

In addition to the CUNY Tile Overview, duties include but are not limited to the following:

• Manage and respond to the inquiries from students or call center, including

in- person, phone call, and TEAMS.

• Manage and respond to emails in the Bursar’s inbox.

• Manage and participate in Super Zoom meetings to address student inquiries.

• Review unapplied Financial Aid credits and tuition and fee credit balances, taking appropriate actions as needed.

• Review financial aid refunds greater than $10,000.00.

• Process credit card refunds.

• Review stale-dated checks and send email notifications to students.

• Prepare letter notifications for unclaimed refunds on a quarterly basis.

• Access non-degree application fees and readmission fees in CUNYfirst.

• Run query and remove Bursar holds.

• Conduct Tax Form 1098-T testing and serve as the point of contact for 1098T related matters.

• Update CUNYfirst for Duplicate ID cleanups.

• Open and close the virtual cashiering office as needed; perform reconciliations at the closing of cashier sessions and prepare daily bank deposits, including the running of the General Ledger Interface process and Daily Cash Reports.

• Deposit check/money order payments received via remote check deposit.

• Prepare weekly cash deposits for pick up by armored services.

• Job duties may require the willingness to work evenings.

QUALIFICATIONS

MINIMUM

Bachelor's degree and four years' related experience are required.

CUNY TITLE OVERVIEW

Administers a College student accounts function under management direction.

• Administers processing, collection, reconciliation and maintenance of student receivables including cashier activities; supervises and approves refund process
• Reviews student accounts; manages delinquent accounts in collaboration with collection agency
• Advises students on tuition payment options and resolution process
• Recommends and implements improvements to office operations; assists with strategic planning
• Serves as resource reference to interpret and comply with University and College policies
• Prepares analytical and statistical reports for management
• May supervise office operations and/or department budget
• Performs related duties as assigned.

Job Title Name: Enrollment Bursar Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary range $70,238 - $79,188; Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:

https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=29877&PostingSeq=1

Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service –>Careers

CLOSING DATE

March 31, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

29877

Location

Borough of Manhattan CC