What are the responsibilities and job description for the IT Academic Technology Specialist (HEOa) - Instructional Designer position at The City University of New York (CUNY)?
IT Academic Technology Specialist (HEOa) - Instructional Designer
POSITION DETAILS
The CUNY Graduate School of Public Health and Health Policy is seeking a full-time Instructional Designer to assist faculty, students, and staff in effectively utilizing instructional systems, software, and programs. This role is essential for improving the quality and accessibility of online and hybrid courses, as well as facilitating the successful transition of courses from Blackboard to Brightspace. Responsibilities include providing daily support for instructional technologies, designing and delivering training, and collaborating with stakeholders to promote best practices in online education.
This position is eligible for a hybrid work schedule.
Preferred Qualifications:
- Master’s degree in Instructional Design, Educational Technology, or a related field preferred.
- Experience with Learning Management Systems (LMS) such as Blackboard, Brightspace, or Canvas.
- Strong knowledge of online pedagogy, instructional design principles, and accessibility standards (e.g., WCAG).
- Excellent written and verbal communication skills.
- Ability to troubleshoot technical issues and provide solutions in a timely manner.
QUALIFICATIONS
Bachelor's Degree and four years' relevant experience required.
CUNY TITLE OVERVIEW
Supports and consults with faculty, students, and others in the use of instructional systems, software, and programs.
- Provides day-to-day support for users of instructional systems
- May supervise a College help desk related to academic technology, supervising and training staff
- Designs, develops, and delivers training and orientation sessions on the use of instructional technologies
- May serve as an administrator and/or account coordinator for one or more systems
- Assists in demonstrating the practical application of computers and communications technology for classes and workshops for faculty or students
- May track problem reports, troubleshoot reported issues, and document resolutions
- Performs related duties as assigned.
Job Title Name: IT Academic Technology Specialist
CUNY TITLE
Higher Education Assistant
FLSA
Exempt
COMPENSATION AND BENEFITS
Salary commensurate with education and experience.
Salary Range: $68,004-$75,465
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY
To apply, go to www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.
CLOSING DATE
2/12/2025
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID
29670
Location
CUNY School of Public Health
Salary : $68,004 - $75,465
