What are the responsibilities and job description for the Community Sales Assistant position at The Claiborne at Hattiesburg?
Job Summary:
The Community Sales Assistant at Claiborne Senior Living, LLC is responsible for generating and managing leads to qualify prospects and move them through the sales process for the purpose of achieving budgeted occupancy targets for the community. As the Community Sales Assistant you will be responsible for the processing of all required information necessary to complete a successful move-in.
Compensation & Benefits:
Our Full-Time employee benefits include:
- Health Insurance
- Dental Insurance
- Company paid Life Insurance
- Dental Insurance
- Vision Insurance
- LT and ST Disability
- Critical Illness
- Accident Insurance
Responsibilities:
- Receive and/or respond to all incoming calls for inquiries; follow up with the inquiries via effective telephone calls, cards/letters, mailing of marketing information and other means to meet budgeted occupancy.
- Keep referral, mailing list and customer information up to date.
- Achieve and maintain required number of sales contacts per week.
- Monitor condition of all model rooms and respite rooms daily; ensure that all rooms are ready for tour activity.
- Conduct morning walk-through of community to ensure readiness for property tours.
- Ensure all common areas needing attention are addressed at the beginning of each day, prior to any tour activity.
- Attend all appropriate networking functions in the area at the discretion of the Community Relations Director.
- Work with the Community Relations Director to establish a creative marketing and advertising plan for the community.
- Assist with the setup and cleanup of special events.
- Interact with guests, residents, and families to develop referral opportunities.
Requirements:
- Prior experience in marketing, sales, advertising and client experience.
- Telephone sales experience.
- Experience with database or customer relationship management software.
- Excellent communication and interpersonal skills.
- Strong Microsoft Office Suite skills (Word, Excel)
- Flexible and able to adapt to a fast-paced and ever-changing environment.
EEOC Statement:
Claiborne Senior Living, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment for all team members. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status in accordance with applicable federal, state, and local laws.
