What are the responsibilities and job description for the General Manager position at The Cleaning Company?
General Manager Job Overview
We are seeking a results-driven individual to oversee operations, lead teams, and maintain the highest standards of service. The General Manager will be responsible for managing day-to-day operations, ensuring client satisfaction, optimizing processes, and driving business growth.
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Requirements:
1. Education & Certifications:
- High School Diploma or GED (Required) minimum. Four year college degree preferred.
2. Experience:
- 3-5 years of leadership experience, preferably in customer service or a related industry.
- Strong background in team management, customer service, and operational oversight.
- Knowledge of sales and networking is encouraged.
3. Skills & Knowledge:
- Strong team management, organizational, and problem-solving skills.
- Computer literacy for scheduling and reporting.
- Serve as the primary point of contact for clients, addressing their needs and resolving issues promptly.
- Ensure communication with clients to maintain satisfaction.
- Identify opportunities to upsell or expand services with new or existing clients.
4. Additional Requirements:
- Must be customer-focused with a professional demeanor.
- Must be able to multitask.
- Ability to pass a background check and drug screening (if required).
- Must possess the ability to stand, walk, bend, and lift heavy items for extended periods.
- Must possess strong attention to detail and hazard awareness.
- Must possess a valid driver’s license, auto insurance, and reliable transportation.
Responsibilities:
- Oversee operations to ensure compliance with company standards, client expectations, and industry regulations.
- Conduct routine inspections to evaluate quality and address deficiencies.
- Recruit, train, and manage staff to meet quality and safety standards.
- Maintain schedules, inventory, and compliance with regulations.
- Communicate effectively with team members, management, and clients.
- Foster a positive work environment and motivate employees to achieve high performance.
Compensation:
- Competitive salary, benefits, vacation, and opportunities for professional growth.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunities for advancement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $40,000 - $60,000
