What are the responsibilities and job description for the Digital Mobilization Associate position at The Climate Reality Project?
Job Description
Job Description
Description :
The Climate Reality Project is a nonprofit organization founded by former US Vice President Al Gore. Our mission is to catalyze a global solution to the climate crisis by making urgent action a necessity across every sector of society.
At The Climate Reality Project, we come to work every day to help solve the climate crisis. We do it by working from the ground up, empowering people and communities worldwide to fight for their future and together drive a just transition to clean energy.
We are committed to building a more just and equitable world, one where all voices are heard and respected regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, or physical ability. Hence, we strongly encourage applications from people with these identities or who are members of other historically marginalized communities. We encourage applicants to read our diversity, equity, inclusion, and justice statement on our website.
Position Summary
The Digital Mobilization Associate is responsible for writing and building email campaigns and broadcast SMS, answering inquiries from supporters, assisting in email targeting and list segmentation, and supporting the management of activist records in Climate Reality’s customer relationship management (CRM) system. They will collaborate cross-departmentally and within the Digital team to launch digital advocacy actions on our website and coordinate supporter journeys for our general audiences, chapter members, and trained leaders across digital platforms.
Currently reporting to the Digital Mobilization Senior Manager, the Digital Mobilization Associate has no direct reports.
This position is within a union-represented collective bargaining unit, and specific terms and conditions of employment will be subject to a collective bargaining agreement between Climate Reality and the union.
This is a full time, non-exempt, benefits-eligible, hybrid position. The Climate Reality Project offers a flexible hybrid schedule, with staff working from our office in downtown Washington, DC at least two days per week to enable and encourage collaboration within and among teams. The salary range for this role is $55,293.72 - $56,399.59 USD per year.
Duties and Responsibilities
- Write well-researched and engaging emails, newsletters, advocacy campaign content, landing pages, blogs, text alerts, and other content created to inspire our audience to act on climate.
- Assist with targeting emails and building list segmentation for Climate Reality Leaders, chapter members, and general supporters on Climate Reality’s email and SMS lists.
- Build email and SMS campaigns using EveryAction with relevant audience segmentation.
- Build advocacy-related web forms and assist with basic Drupal website production for digital engagement purposes.
- Assist with tracking and reporting on digital advocacy and engagement; produce reports, dashboards, and build queries that accurately meet the criteria outlined by internal clients, as well as help to define those criteria.
- Support the overall management of our email list and online membership data and relevant work to keep good list hygiene and best practices.
- Keep up with email best practices, including deliverability, CAN-SPAM, segmentation, supporter lifecycles, drip / triggered messages and using email testing and rendering tools.
- Assist with our customer service program in Helpdesk, including responding to tickets, reporting on trends and defects identified by tickets, and updating our FAQ and canned responses on a regular basis
- Conduct strategic A / B tests to optimize performance of our email and SMS outreach.
- Support and contribute to the ongoing improvement of our operations and enrichment of our culture (i.e., by serving on ad hoc or ongoing work groups, assisting with the onboarding and training of colleagues, and participating in efforts to assess, refine, and strengthen our culture and practices)
- Other duties as assigned
Required Skills and Abilities
Education and Experience
Organizational Competencies
The Climate Reality Project has adopted a competency-based approach to job definition, hiring, performance assessment, and professional development. The following are our seven organization-wide competencies and examples of how they manifest for this role.
Role-Specific Competencies
In addition to organization-wide competencies, each role has its own competencies. Below are examples of how each competency manifests in this role.
Employee Benefits
The Climate Reality Project provides a total benefits package that helps you manage your health, protect your income, and prepare for the future.
To Apply
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Climate Reality, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience does not align perfectly with every qualification in this job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
The Climate Reality Project is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, marital status, sexual orientation, disability or any other category prohibited by local, state or federal law. This policy applies to all aspects of employment, including recruitment, placement, promotion, transfer,
Requirements :
Salary : $55,294 - $56,400
