What are the responsibilities and job description for the Quality Specialist position at The Clorox Company?
Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace
Your role at Clorox:
The purpose of the Quality Specialist role is to support the daily production operations in resolving quality concerns, investigating root cause for defects/rejects, processing of paperwork and SAP/EWM/MES system entries, and coordinating disposition and rework of suspect or non-conforming materials. Perform all duties in a manner aligned with the Clorox policies and procedures in safety, quality, human resources, production, and technical areas.
In this role, you will:
Physical Requirements
At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here.
Benefits we offer to help you be well and thrive:
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.
Your role at Clorox:
The purpose of the Quality Specialist role is to support the daily production operations in resolving quality concerns, investigating root cause for defects/rejects, processing of paperwork and SAP/EWM/MES system entries, and coordinating disposition and rework of suspect or non-conforming materials. Perform all duties in a manner aligned with the Clorox policies and procedures in safety, quality, human resources, production, and technical areas.
In this role, you will:
- Provide shift quality support across all departments in locating quality defects, investigating root cause for defects/rejects, processing of paperwork and SAP/EWM/MES system entries associated with defective and rejected material, and coordinating production disposition and rework. Work within SAP/EWM/MES to make computer entries for inventory adjustments related to product scrapped and released.
- Perform data collection, analysis, and reporting. Perform visual inspection of raw materials and finished goods. Take appropriate action when unfavorable quality results are identified to minimize downtime and waste. Manage materials on Quality Hold – identify products and ensure adequate sampling and documentation.
- Provide shift quality support across all departments as needed.
- Assist others with MES and/or Zontec computer application.
- Address quality concerns with TPO’s (Technical Process Operators) and other staff members effectively and professionally.
- Represent the quality function in tier-1 production department meetings.
- Attend tier-2 production department meetings as needed.
- Understand and apply operational excellence principles in the workplace.
- Assist in the development of quality related training materials and provide one-on-one training to TPO’s during annual re-qualifications, new hire training or as needed.
- Work with all levels of plant personnel during failure analysis and root cause investigation for MDR’s, Daily Problem Solving (DPS) or Quality Incident Reports (QIR).
- Assist with R&D trials as needed.
- Perform special projects or other duties as assigned.
- Complete all required training in a timely manner.
- Backfill other Quality Specialists during absences as needed.
Physical Requirements
- Ability to tolerate sustained standing/walking up to 12 hours a day.
- Ability to perform occasional to frequent lifting of up to 50 lbs.
- Ability to utilize good eye-hand coordination.
- Ability to perform occasional bending and squatting.
- Ability to tolerate exposure to non-weather-related hot temperatures.
- Ability to use coordination and dexterity in fingers while wearing protective gloves.
- Ability to push/pull material weighing up to 50 lbs.
- Ability to frequently climb and descend stairs.
- Ability to reach to floor level, overhead and forward to work on machines.
- Ability to work occasionally at multiple-story elevations.
- Must be at least 18 years old.
- High school diploma or G.E.D.
- 1 – 2 years of manufacturing experience
- Knowledge of quality inspection procedures
- Willingness to learn new skills.
- Ability to understand instructions, work procedures, reason and make judgments, problem solve, plan, coordinate, and direct own work while coping with a variety of duties and expectations.
- Ability to perform basic math and statistical analysis.
- Ability to work overtime and be willing to adjust schedule to cover vacancies in Quality Department as needed.
- Ability to communicate clearly and distinctly (oral and written) with peers and supervisors.
- Position requires work that is detail and task oriented with high level of flexibility needed in daily job duties.
- Ability to perform effectively under stressful conditions, prioritizing job duties while working with team members.
- Ability to problem solve, making decisions quickly without direct supervision.
- Ability to perform computer operations in MES and/or Zontec, SAP, EWM and Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
- Understands the value of continuous improvement and accepts new challenges.
- Strong commitment to Operational Excellence.
- Ability to provide effective and professional feedback to others.
- Ability to work independently with minimal supervision.
At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here.
Benefits we offer to help you be well and thrive:
- Competitive compensation
- Generous 401(k) program in the US and similar programs in international
- Health benefits and programs that support both your physical and mental well-being
- Flexible work environment, depending on your role
- Meaningful opportunities to keep learning and growing
- Half-day Fridays, depending on your location
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.