What are the responsibilities and job description for the Front Desk Operations Manager position at The Clover Clinic?
** Ideal Candidate:
We’re seeking an organized, proactive, intuitive and people-friendly Front Desk Coordinator to manage scheduling, patient interactions, and office administration for a growing holistic health clinic. This role is perfect for someone who thrives in a structured environment that they create, enjoys helping people, and has strong attention to detail.
This role will be working directly with Dr Leah in the clinical, HIPAA compliant environment and the ideal candidate will be great at problem solving, organizing and prioritizing tasks.
For the right candidate, this role may also include school pick-ups for the doctor’s children, ensuring a smooth transition between work and home life.
* Key Responsibilities:
✅ Greet and check in patients, creating a warm and welcoming atmosphere.
✅ Manage appointment scheduling and patient communications (calls, emails, texts).
✅ Handle administrative tasks such as billing, invoicing, and patient follow-ups.
✅ Organize office operations to ensure smooth workflow.
✅ Respond to patient inquiries and coordinate with the medical team.
✅ Maintain confidentiality and professionalism at all times.
(for the right candidate)
✅ Pick up doctors kids from schools on time.
✅ Ensure safe transport home or to activities.
✅ Help with light organizational household tasks if needed.
- Highly Organized:
- Loves keeping things structured and running smoothly and is the leader at developing more relevant structure. Candidates should be able to see things that need to be and do them between tasks.
- People-Oriented: Enjoys interacting with patients in a friendly, positive & professional manner.Tech-Savvy: Comfortable with email, scheduling software, and simple invoicing systems.Reliable & Trustworthy: Can be counted on to follow through without micromanagement. Patient confidentiality is key.Loves Working with Families: Responsible with safe, reliable transportation. Able to have fun with kids and be helpful to the doctor so she can do what she does best in the clinic.
- Additional leverage: If candidate is a massage therapist, healer or medical biller, there is opportunity to grow in the clinic.
✨ Perks of your Job:
- Work in a supportive, mission-driven environment focused on natural and holistic health.
- Stable, long-term position with room for growth.
- Flexible scheduling options (if applicable).
- Do something that matters
Every job has their perfect person. Here's a few clues this is NOT a good fit:
❌ People who are scattered or overwhelmed easily. This is not a cookie cutter role... and you should never be bored.
❌ People who require too much hand-holding and don’t figure things out on their own. This job will require you to prioritize while Dr Leah sees patients and figure things out.
❌ Anyone with a high-drama past (negative attitude, bad-mouthing former employers) as this is a healing and growth environment.
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: Hybrid remote in Newberg, OR 97132
Salary : $20 - $25