Description

Summary

Directs and participates in the maintenance of the golf courses including tees, greens, fairways, bunkers, cart paths and the rough. Maintains playing conditions to the highest possible standards set forth by Ibis.

Essential Duties and Responsibilities

1. Oversees all course construction and maintenance.
2. Develops and maintains drainage, irrigation, and watering systems.
3. Directs subordinate supervisors on tasks to be carried out to maintain golf courses in proper playing condition.
4. Inspects courses regularly to evaluate and recommend improvements.
5. Coordinates applicable work with outside contractors.
6. Determines if and when courses should be closed due to weather conditions. 
7. Ensures labor and costs remain within budget guidelines.
8. Meets with Director of Golf Course Maintenance and Director of Golf to discuss conditions of facilities, maintenance plans, and scheduled events.
9. Conducts staff and safety meetings to ensure that safety standards are met.
10. Attends turf conferences, equipment shows, workshops, and other educational programs to maintain a current knowledge of technical and turf innovations and changes that could affect the department's operations.

Other Functions

• Performs other duties as assigned by Director of Golf Course Maintenance.
• Complies with Occupational Safety and Health Administration (OSHA) regulations and ensures corrective action is completed in a timely manner.
• Ensures employees are properly trained on specific job equipment and documents equipment training.
• Keeps the Director of Golf Course Maintenance informed of any significant matters.
• This position guide does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties as requested.

Supervisory Responsibility

Manages subordinate supervisors who supervise a total of 60 employees/contract laborers on all three golf courses. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Implements and enforces comprehensive safety program for employees, members, and guests on course in compliance with local, state and federal laws; implements and manages the club’s hazard communication (HAZCOM) program.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience 

Associate's degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Additional year of experience. Turf Management degree/or currently enrolled preferred. Previous golf course maintenance experience.

Language Skills  

Ability to read, analyze, and interpret the most complex documents.  Ability to respond effectively to the most sensitive inquiries or complaints.  Ability to write speeches and articles using original or innovative techniques or style.  Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.

Mathematical Skills  

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability 

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.  Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases.  Ability to deal with a variety of abstract and concrete variables.

Computer Skills

To perform this job successfully, an individual should have knowledge of Database software; Internet software; Project Management software and MS Office.

Certificates, Licenses, Registrations

• Florida Pesticide License
• Valid Driver’s License

Other Skills and Abilities

• A working knowledge of the maintenance of golf courses, to include, turf grass management, landscaping, irrigation and pumps, drainage systems, and integrated pest management practices.
• Knowledge of fertilizers, chemicals and soil conditioners is required.
• Knowledge of how to operate all golf course maintenance equipment.
• Knowledge of game of golf, rules of golf and ability to play the game of golf.

Other Qualifications

• Must be highly motivated
• Team player
• Excellent organizational skills
• Attention to detail
• Ability to communicate fluently in both English and Spanish.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; sit and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Employee is required to have good vision in order to operate equipment effectively.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions and extreme heat. The employee is frequently exposed to toxic or caustic chemicals.  The noise level in the work environment is usually loud.

Qualifications