• Provide descriptions of services, facility features and hours of operation.
• Supervise front desk part-time receptionists, including scheduling lessons in the schedule book when covering the front desk.
• Responsible for all Equestrian billing, as set forth by Director of Equestrian, making sure that daily paperwork and charges are correct and sent to Accounting.
• Complete member billing for boarding, farrier, supplements and horse care services, and keep spreadsheets for charges current.
• Assist in the scheduling and coordination of routine and emergency veterinary and farrier visits.
• Assist in the ordering of operating supplies for the office and barn.
• Process all invoices and forward to Accounting.
• Complete expense reports and employee reimbursement.
• Complete Credit Memos for Equestrian account.
• Payroll for all Equestrian Center employees; keep track of ADP hours, lesson compensation and trail ride gratuities.
• Complete payroll bi-weekly, including ADP time sheet approvals for non-exempt and spreadsheet for exempt lesson compensation.
• With HR and the Director of Equestrian, handle any questions or concerns regarding payroll, procedures, and policies with Equestrian Center staff.
• Keep "checkbook", tracking expenditures by GL code.
• Answer member queries about billing, and make adjustments as necessary.
• Assist Director of Equestrian in developing annual budget.
• Collect and sort mail.
• Help promote all Equestrian programs including lessons, trail rides, and off-site trail rides and clinics.
• Assist in organizing and helping facilitate the summer kids camps
• Assist with the promotions of Las Campanas Equestrian Center, including but not limited to appearances at special events, photo shoots, lay-outs, and marketing materials.
• Be able to give directions to emergency personnel regarding the location of the facility.
• Immediately convey to the Director of Equestrian any concerns relating to Equestrian Center, staff or members.
• Coordinate registration for Cowpoke Camp. Assist with hiring of Cowpoke Camp counselors.
• Assist with the development of the Club annual calendar.
• Generate various reports upon request.
• Assist with special event preparation.
• Assist with writing letters, contracts, lists, etc.
• Provide excellent customer service, welcoming and giving information about Equestrian Center, including giving tours as needed.
• Help all members feel at home and welcomed at the Equestrian Center.
• Immediately handle member's questions and concerns professionally and courteously.
• Ensure that professional standards are adhered to.
• Ensure quality standards for public relations are maintained with members, guests and the local community.

Note: Other duties as assigned by supervisor or management.

External: Members / Guests: To provide excellent service.

• High School diploma or equivalent required, some college preferred.
• Three to five years administrative experience preferred.
• Some experience with horses preferred.

• Must possess excellent oral, written and interpersonal skills and be highly detail-oriented.
• Position requires a highly professional demeanor with members, guests and staff, adaptability, flexibility, and adherence to a strict level of confidentiality.
• Ability to read, write, speak, and understand English.
• Must be customer oriented and interact with current and prospective members, guests and staff on all levels in a professional, positive, and friendly manner.
• Ability to work in a fast-paced, deadline driven and demanding environment.
• Proficient in Microsoft Word, Excel, email and Internet.

• Flexibility is required in working nights, weekends and holidays.
• Required to work in a fast-paced environment.

Administrative Assistant