What are the responsibilities and job description for the Assistant General Manager position at The Clyde Hotel?
Description
Essential Duties and Functions/Responsibilities/Tasks:
- Maintain high level of positive and professional approach with employees, coworkers, and guests.
- Review occupancy and event levels and staff all reporting team members accordingly.
- Responsible for day to day operations of Housekeeping, Facilities, Banquets, Food & Beverage, and Front Desk.
- Oversee the property in the absence of the General Manager.
- Use critical thinking to successfully handle challenging situations and resolve issues.
- Achieve maximum revenue and manage departmental expenses within a budget.
- Assist General Manager in operational decisions such as staffing, process, procedures, and sourcing.
- Maintain effective communications between all hotel departments.
- Set goals for performance that coincide with Heritage's plans and vision.
- Ensure property compliance with legal, safety, operations, labor, and the Heritage brand product and service standards.
- Assign, train, mentor and direct staff to carry out the exceptional guest experience.
- Foster an environment where employees are engaged, valued and successful leading to overall experience.
Benefits:
- Part-time employees receive: Dental, Vision and 401k!
- Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k!
HC6
Requirements
- Strong knowledge of hospitality software and MS Office required.
- Strong experience with payroll, scheduling and forecasting.
- Minimum of 5 year or equivalent combination of education and experience; hotel management or hospitality experience required.
- Upscale brand experience preferred.
- Excellent verbal and written communication skills.
- Proven leadership experience in a hotel setting, with a passion to provide exemplary guest service.
- Must be able to work flexible hours including weekends, holidays and late nights.
- Ability to work on your feet for ten hours or more, and must be able to lift/push/reach for/carry 30 pounds occasionally.
Preferred:
- Convention or high-volume property with multiple food/beverage outlets.
- Must have experience as Food and Beverage Director or Banquet Manager.
- Culinary experience is a plus.
Salary : $70,000
