What are the responsibilities and job description for the Assistant Store Manager (3001, Manoa) position at The Coffee Bean & Tea Leaf Hawaii?
The Coffee Bean & Tea Leaf® is a popular “California born and brewed” family-run specialty coffee and tea retailer that was brought to Hawaii in 2005. We are passionate about serving customers our carefully handcrafted products including an extensive menu of coffee, tea and beverage innovations exclusive to The Coffee Bean & Tea Leaf®, and locally made fresh food offerings.
The Assistant Manager supports the store manager in running an efficient and profitable operation of a The Coffee Bean & Tea Leaf store. The Assistant Manager is responsible for ensuring that the store meets Company standards in sales, staffing, product quality, visual merchandising, and operations. Assists the Store Manager with the goal of providing customers with excellent, quality products and fast, friendly service. This position enforces all procedures in the absence of the Store Manager and coordinates, as necessary, with the Corporate Office. Manages the training of Baristas and Lead Baristas. The Assistant Manager will have significant product knowledge and demonstrate positive, friendly and courteous customer service, as well as be able to demonstrate a commitment to our Guiding Principles and House Rules.
Skills
- Excellent English verbal and written communication skills
- Computer literacy, Proficient with Microsoft Office Suite Program, Word, Outlook, Excel etc.
- Excellent teamwork, interpersonal, multitasking and problem-solving skills
- Requires high organization and great attention to detail
- Performs with a “sense of urgency” and possesses a positive attitude
Education & Experience
- High School Diploma or GED, required
- Minimum (1) one year retail experience, preferably with a specialty coffee store
- Assistant management in a specialty store or food establishment, preferred
- Minimum of one (1) year customer service experience, preferred
- Register and cash handling experience
Physical Requirements
- Use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
- Regularly required to handle food, hot beverages, and work with sharp objects
- Frequent standing and walk for long periods of time, approximately 90% of shift
- Ability to bend over and kneel frequently
- Must frequently lift and/or move up to 30 pounds; occasionally carry up to 25 pounds
- Required to work in cold temperatures for long periods of time
Benefits include competitive wages and tips, flexible schedules, medical insurance, paid vacation, 401k retirement plan with a company match, advancement opportunities, and more!
With a commitment to diversity and inclusion, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, gender identity, sexual orientation, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by federal, state or local laws.
#CP
Job Type: Full-time
Pay: $19.50 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- Would you be able to attend our weekly Friday hiring events at the Ward location? If not, please provide your availability for our team to connect with you should you move forward in the process.
- Do you have Open/Flexible Work Availability? (this includes open-close, Monday-Sunday, and holiday availability). If not, please provide your work availability times for a full work week Monday-Sunday.
Education:
- High school or equivalent (Preferred)
Experience:
- retail: 1 year (Required)
- assistant management in food establishment: 1 year (Required)
- specialty coffee: 1 year (Required)
Ability to Commute:
- Honolulu, HI 96814 (Required)
Work Location: In person
Salary : $20 - $21