What are the responsibilities and job description for the Associate Cafe Manager position at The Coffee Class?
The Coffee Class is a guest centered company that focuses on providing best in class experiences, high quality food in a unique, warm environment. As such we're looking for very high energy, high work ethic calibre individuals to join our leadership team! We are looking for an Associate Cafe Manager to help lead all aspects of our business. You will work with a high-quality menu and motivate our staff to provide excellent guest experiences.
ACMs assist General Managers to complete their responsibilities: including maintaining the restaurant’s revenue, profitability and quality control goals. They will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
Great opportunities for growth!
Responsibilities
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
- Work experience in a restaurant, coffee shop, or cafe
- Demonstrable leadership ability
- Strong people skills
- Great work ethic
Open availability is required.
To apply, please submit your application at TheCoffeeClass.com AND record a short video introduction by going to this link: https://myint.video/aU~p8c-pID
Thank you for your interest!
Job Type: Full-timeBenefits:
- Employee discount
- Paid time off
- Paid training
- Health Insurance
Dental Insurance
- Shift:
- 8 hour shift
- Day shift
- Morning shift
Shift availability:
- Day Shift (Required)
Work Location: In person
