What are the responsibilities and job description for the Parts Customer Service - Bluefield, WV position at The Cole Family of Harley-Davidson Dealerships?
Job Description
Job Description
Parts Customer Service
Location : Harley-Davidson – Bluefield, WV
Well established local dealership is currently looking for a Parts Customer Service to join our team. We are seeking motorcycle enthusiasts who are :
Honest
Motivated
Outgoing
High-energy self-starters
Candidates must be willing to provide the highest level of customer service in helping others become a part of the dealership team.
Sales experience is preferred, but not required. We will train the right people and provide all the tools to be successful. This position involves working with riders every day to build and customize their Harley-Davidson Dream bike. Building relationships with riders is the key to success in this role.
Being a part of our exciting, fun and dynamic culture is not just about working for a dealership, it's about embracing a lifestyle of freedom, passion, team members you can call friends, good times and great rides!
An Equal Opportunity Employer
Benefits :ESSENTIAL DUTIES :
- WEEKEND WORK REQUIRED
- Provide “Raving Fan” service to all of the dealership’s customers.
- Greet customers immediately, in a courteous and friendly manner.
- Make all customers feel welcome regardless of race, sex, or creed.
- Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
- Handle telephone transactions quickly, and courteously.
- Point out any sales, specials, or new merchandise to customers.
- Assist customers with their selection of merchandise and offer additional product that compliments the purchase.
- When accepting check & credit card payments for merchandise purchases, confirm customers’ identification, obtain proper approvals and record them as required.
- Keep cash register accurate.
- Notify customers immediately when special orders or back-ordered items are received
- Handle customer concerns reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
Are you ready to take your career to the next level? Do you want to be a part of the winning team? Looking for a change of scenery? Whether it’s a majestic view from a mountain oasis or the fresh breeze of ocean waters, our dealership locations offer the ideal place for you.
All statements made by applicants for employment du ring the application will be checked for accuracy. We offer equal employment opportunities to all qualified persons without regard to race, color, sex (including gender identity and sexual orientation), religion, age, national origin, genetic information, citizenship status, marital status, pregnancy (including childbirth, related medical conditions, and lactation), physical or mental disability, past, present, or future service in the Uniformed Services of the United States, or any other basis prohibited by local, state, or federal law. If you need help to fill out this application form or during any phase of the application, interview, or employment process, please notify the Human Resources Officer to discuss accommodations. The use of this form does not mean there are positions open and does not obligate us in any way.
