What are the responsibilities and job description for the Student Financial Assistance Counselor–Bilingual (Spanish) Full Time Onsite position at The College of Westchester?
Student Financial Assistance Counselor - Bilingual (Spanish) - Full Time Onsite
The Student Financial Assistance Counselor provides advisement, support and assistance to prospective students and parents to help them determine how to make college affordable. The Student Financial Assistance Counselor will meet with students to assist them in the completion of Federal, New York State financial aid applications and determine eligibility for grants, scholarships, Federal Loans and other award programs. The Student Financial Assistance Counselor will deliver excellent service and support to students, maintain compliance with all regulations and assist the Assistant Director in the day-to-day departmental activities.
The work schedule for this position will include Mon-Thursday (Two days at 9-5 /One day 9-7 and One day 9-8. And Saturday's schedule is 9-3.
QUALIFICATIONS:
- Bachelor’s degree preferred, however will accept comparable experience.
- College financial aid experience is preferred but not required.
- Excellent customer service skills and student-first mindset.
- Good math aptitude and technology skills.
- Bilingual - Spanish required.
DUTIES AND RESPONSIBILITIES:
- Meet with prospective and new students to counsel them on financial assistance process, discuss options to finance their education, assist in completing applications, determine financial need and present financial aid award estimates.
- Counsel prospective and new students regarding their rights and responsibilities with respect to financial assistance and student loans.
- Ensure all required documents and assigned deadlines are met including but not limited to timely submission of new student financial assistance packages, verification documents, ETAs, folder submission and departmental reports to supervisor.
- Maintain a high level of communication with Financial Assistance and Admissions department team members on the status of applicants/students and other relevant information.
- Assist in organizing and participating in special events such as open houses, financial aid workshops (both on- and off-campus), early registration and orientation for new students, as well as finalize any outstanding financial assistance matters for new students during the add/drop period.
- Assist Assistant Director and others with required reporting.
- Assist Assistant Director in day-to-day activities and coordination of student appointments.
- Serve as a member of campus committees when appointed by the Assistant Director.
- Attend professional development training workshops, especially in the area of student financial assistance.
- Be knowledgeable and up to date on all federal, state and accreditation regulations regarding financial assistance.
- Follow New Student Financial Assistance policies and procedures.
Annual Salary Range: $58,000 - $65,000
Benefits Offered for Full-time employees include: 401(k) retirement plan, 401(k) matching, Medical, Dental & Vision insurance, Life Insurance, Flexible Spending Account, Employee assistance program, Employee Tuition Waiver, Paid time off (Holiday/Vacation/Sick), and Referral Program.
Please send cover letter, resume and salary requirements to Admissionscandidates@cw.edu. No phone calls please. Only those candidates selected for an interview will be contacted.
Job Type: Full-time
Pay: $58,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 2 years (Required)
- College Financial Aid: 2 years (Preferred)
Language:
- Spanish (Required)
Ability to Commute:
- White Plains, NY 10606 (Required)
Work Location: In person
Salary : $58,000 - $65,000