What are the responsibilities and job description for the Busser Runner position at The Colony Hotel Palm Beach?

Job Details

Job Location

The Colony Palm Beach - Palm Beach, FL

Description

Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting U.S. Presidents, European Royalty and welcoming travelers from around the world. Be part of a historic, luxury boutique hotel exhibiting polished charm and ambiance only steps away from world-famous shopping and dining on Worth Avenue and the crystal blue waters of the Atlantic Ocean.

For more information visit http : / / thecolonypalmbeach.com

The Colony Palm Beach is an Equal Opportunity Employer and a Drug Free Work Place.

JOB OVERVIEW :

Responsible for providing a clean and pleasant dining experience by clearing, sanitizing, and resetting tables, and ensuring the dining room is well-stocked and tidy. Assist Servers by preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and wait staff.

Practice social distancing, observe mask mandates and maintain hand washing routine as ordered by the CDC, Palm Beach County, and the State of Florida.

ESSENTIALS JOB FUNCTIONS :

Ability to promote positive relations with all guests and co-workers.
Ability to think clearly, quickly, maintain concentration and make concise decisions.
Ability to learn and remember guests' names and preferences.
Ability to follow verbal and written instruction.
Ability to maintain hotel's standards, policies and procedures.
Ability to work in a restaurant environment.
Ability to maintain regular attendance, be consistently on time, and observe work, break and meal periods in compliance with standards.
Ability to perform job functions with attention to detail, speed and accuracy.
Excellent time management skills.
Ability to work well under pressure.
Ability to work cohesively with other departments and co-workers as part of a team.
Ability to work in a high pace environment.

Desirable :

Food Handler certificate.

Responsible Alcohol Service certificate.

Qualifications

QUALIFICATIONS :

6 months of Food & Beverage experience in a busser / runner / server assistant role.

Good understanding of steps of service.

Ability to carry and balance multiple plates / trays.

Excellent guest service skills and passion for hospitality.

Ability to read, write, speak, understand, and communicate in English.

Ability to communicate professionally and respectfully with guests and co-workers.

Ability to compute basic mathematical calculations.

Detail-oriented and thorough.

Strong interpersonal and problem-solving abilities.

Ability to prioritize and multitask.

Ability to perform consistent work to the hotel's high standards.

Must be able to work weekends and holidays as needed.

Ability to maintain personal hygiene.

Ability to work quickly and efficiently.

Ability to focus attention on guest needs, remaining calm and courteous at all times.

Education / Experience Requirements :

High school diploma or equivalent.

Responsible Alcohol Service certificate.

Previous fine dining experience / training.

Prior experience with Food & Beverage POS systems.

Fluent in a secondary language.

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