What are the responsibilities and job description for the Hostess/Host position at The Common Man?
Overview:
We are seeking a friendly and professional Hostess/Host to join our team. As a Hostess/Host, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their dining experience starts off on a positive note. If you have a passion for hospitality and enjoy creating a welcoming atmosphere, we would love to hear from you.
Responsibilities:
- Treat all guests in a manner to ensure their complete satisfaction. Be nice, smile. Always strive to exceed guests' expectations.
- Take names on a waiting list.
- Run the floor plan board.
- Observe tables and keep track of clean, dirty and occupied tables.
- Take guest information and quotes wait times, utilizing Tables Ready tablet, to guests accurately when tables are not immediately available.
- Clean, organize and stock menus at host area.
- Answer phone and answer questions concerning the menu and restaurant.
- Interact with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
- Provide room service to guests at Church Landing.
- Fill to-go orders, via phone calls and Door Dash tablet.
- Sweep foyer and front entrance area frequently.
- Perform other duties as directed by Manager on duty.
Experience:
- Previous experience in food service or restaurant industry preferred
- Excellent phone etiquette and communication skills
- Strong guest relations and customer service abilities
- Knowledge of hospitality industry practices and standards
- Familiarity with POS systems, preferably Aloha POS
Benefits:
- Competitive pay rates
- Flexible work schedule
- Opportunities for career advancement within the company
If you are enthusiastic, personable, and enjoy working in a fast-paced environment, we encourage you to apply. Join our team today and be part of creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time, Seasonal
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Work Location: In person
Salary : $15 - $18