What are the responsibilities and job description for the Coop Steward - both locations position at The Common Market?
Description
- Provides attentive, prompt, and friendly service to all internal and external customers
- Operating register and bagging for customers
- Assists in multiple departments
- Greets all who enter the store in an approachable, friendly manner
- Addresses customer inquiries or directs inquirers to the service desk for assistance
- Walks customers to products or personnel as needed
- Builds and maintains customer satisfaction with the products and services offered by the co-op
- Maintains knowledge of products, sales, and promotions
- Maintains knowledge of drives, fundraisers, and events and communicates their details effectively
- May assist in ensuring small products at registers are stocked, or calls appropriate parties to ensure they are stocked in a timely manner (Assists with stocking register products)
- Works to ensure that goods are stocked and labeled appropriately to the standards of the department of focus
- Handles any product in a safe, sanitary, and conscientious manner
- Assists in ensuring displays, signage, and tags are accurate
- Participates in maintaining cleanliness and order
- Adheres to all workplace safety and security policies
- Participates in meetings and trainings when applicable
- May assist with curbside duties
- Other duties as assigned
Requirements
- High School Diploma or equivalent education or experience preferred
- A minimum of one (1) year’s experience in a retail environment preferred
- A minimum of one (1) year’s experience and familiarity with natural foods preferred
- Supports the co-op’s core values and aligns with the Co-op Code of Conduct
- Ability to maintain a friendly and positive attitude
- Adapts readily based on evolving co-op needs or in response to feedback
- Maintains composure and professionalism in the workplace
- Flexibility to work any shift, including mornings, middays, evenings, weekends
- Communicates needed accommodations in a timely manner
- Consistent access to reliable transportation
