What are the responsibilities and job description for the Desktop Support - Part Time position at The Computer Merchant, LTD.?
JOB TITLE : Desktop Support-Part Time
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
JOB LOCATION : Manchester, NH & Portland ME
WAGE RANGE
- 29-$36
JOB NUMBER : 25-02558
REQUIRED EXPERIENCE :
Required Skills & Experience1-2 years of related desktop and / or deskside support experience
Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience
Excellent customer service skills
Superior problem solving skills and initiative
Desired Skills & ExperienceDell, Client, Apple or A Certification complete or in progress
Windows 11 and Apple MacOS experience
JOB DESCRIPTION
Our client is looking for a Desktop Support Technician for a 6-month contract based in either Merrimack NH or Portland Maine with travel to those offices and supporting Bangor Maine and Burlington VT occasionally. This is a 10-20 hour a week role with flexibility in how hours are worked on-site.
Our client is a multibillion-dollar company that provides broadband services, technology, and services for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of offices and team members in a collaborative and productive workplace environment.
What You Will Be DoingSetting up new laptops, installing software and Windows updates, configure windows for specific user and verify compliance.
Interface directly with users to schedule the installation, perform in person, or remote install which includes data copy, email setup, add printers, customize windows to users request and test.
Represents our client in a professional and businesslike manner and communicates effectively with customers and associates.
Interacts with customers, responding to routine technical questions or request for information.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities
Salary : $29 - $36
