What are the responsibilities and job description for the Barista - La Concha Resort position at The Condado Collection?
Overview
The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.
La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun “Latino Chic” lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!
Responsibilities
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
- Maintain cleanliness and condition of the service area.
- Prepare coffee beverages following specified recipes and preparation techniques for drinks such as espresso, caffè latte, and cappuccino, among others.
- Maintain inventory by replenishing the coffee bean supply, stocking coffee brewing equipment, and ensuring a steady supply of pastries and cookies for the coffee bar.
- Ensure equipment remains operational by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and arranging for repairs when necessary.
- Anticipate and communicate replenishment needs.
- Complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
- Complete opening or closing duties as stardards.
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the manager.
- Complete safety training and certifications.
- Ensure adherence to quality expectations and standards.
- Inspect your assigned station before opening to ensure cleanliness and proper tabletop setup.
- Knowledgeable of all menu items, their garnishes, contents and preparation methods.
- Prepared to answer guest questions about the menu in a direct, concise way.
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the supervisor.
- Complete safety training and certifications.
- Develop and maintain positive working relationships with others, support the team to reach common goals.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information.
- Perform other reasonable job duties as requested by supervisors.
Qualifications
- Hospitality oriented
- Barista Certification pefferred.
- Previous Barista experience. (2 years)
- Able to handle difficult situations effectively
- Able to work quickly and efficiently, especially under pressure.
- Must be able to lift to 25 pounds.
- Flexibility to work various shifts, including weekends and holidays
- Fully Bilingual (Spanish/English).
The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
