What are the responsibilities and job description for the Account Manager Entry Level position at The Connecticut Team?
GET TO KNOW US!
At The Connecticut Team, our main goal is to make lives better, one interaction at a time. We are a premier marketing and sales consulting firm that aims to improve our customer satisfaction and marketing strategies by the way we interact face-to-face with others.
Working for our team means potentially having the freedom to explore all kinds of career options from customer service, training, and tech support, to management, recruiting and more. The Connecticut Team offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed because when you're at your best, we’re at our best.
Every day, we aim to live up to our mission of creating insanely great customer experiences.
JOB SUMMARY:
The objective for this position is to offer support, satisfaction, and an enjoyable experience for our current clients and future customers through in person communication and marketing.
Like we said, we want to make lives better one interaction at a time. To do that, we want to ensure that we not only take care of our clients, but also the people that are a part of our team. As a The Connecticut Team employee, you may receive:
- Paid training
- Flexible training schedules
- Medical benefits
- Paid time off
- Guaranteed weekly compensation
- Employee discounts through client programs
As you are the voice of the brand, the relationship that our clients have with our team and company starts with you. To have these positive interactions that continue to support our goals, we are looking for someone who feels as though they would succeed in executing the responsibilities and having the characteristics as follows:
KEY JOB RESPONSIBILITIES:
- Talking face-to-face with customers about their services and needs
- Maintaining and updating customer information as needed
- Keeping accurate client records using SalesForce
- Acquire potential new clients and customers
- Face to face presentations to our customers
- Tracking call-related information for auditing and reporting purposes
- Providing feedback to supervisors about pricing and promotions
JOB REQUIREMENTS:
Minimum Education and Experience:
- High School Diploma or GED required; college degree preferred
- Customer service experience a plus
- Retail customer service a major plus
- Familiarity with Microsoft Windows, Word, and Excel applications
- Bilingual language skills a plus
Knowledge, Skills and Abilities:
- Stellar customer service skills and an overwhelming desire to make lives better, one interaction at a time
- Ability to use phone and computer systems
- Excellent oral and written communication skills
- Strong listening/comprehension skills
- Ability to stay composed and objective
- Conversational, patient and confident, with a positive attitude
If you feel like you have any of the above characteristics, we would love for you to join our team!
Salary : $40,000 - $55,000
