Overview

The Online Merchandising Manager position manages the execution of the website merchandising to achieve web generated sales and marketing goals. This position will drive decisions that increase online conversion through analytics and site merchandising. The Online Merchandising Manager is expected to improve product presentation, navigation, cross-sells/product recommendations and identify other content-driven merchandising opportunities based on data analytics and competitive analysis.  This position works closely with the Buying, Creative, Marketing, Site Content, Visual Sales and Technology teams to enhance and build the online assortment, product information, category information and website merchandising.  This is a full-time, salaried, exempt position.

Position Reports To

Director of Digital Merchandising

What We Stand For  

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. 

Principal Duties and Responsibilities

• Develop site merchandising strategies that support key strategic initiatives, launches, top sellers, seasonal campaigns and trends
• Creates and optimizes all product categories in partnership with the Site Content team while focusing on brand value
• Utilizes analytics to track and evaluate site user behavior and makes recommendations to site and usability enhancements
• Manages the site to ensure merchandise assortment, product categorization and taxonomy maximizes sales and is effectively presented to the customer across all categories
• Monitors competitive landscape and industry trends
• Partners with Buying and Creative to ensure product features and benefits are being translated to our site in a way that is consistent with strategy
• Understands the content management system and its merchandising ability and potential; able to mine for new merchandising opportunities using content management functionality
• Uses third party partner tools to optimize site:
• Web Analytics
• Search Engine/Navigation
• A/B Testing 
• Product Recommendations: monitor for relevance
• Provides weekly business recapping for assigned categories to leadership while also utilizing recaps to make site merchandising and optimization decisions to drive web generated sales
• Consistently arrives promptly to work the assigned schedule
• Responsible for maintaining discretion related to all confidential/sensitive company and customer information
• Performs other requested tasks and duties
• Manages 1 direct report

We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.

Here's a peek at what you can expect:

• Competitive health, dental, and vision plans to keep you and your loved ones well.
• 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
• Unique "1equals3" website for easy access to your benefits information and company updates.
• We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.

For our full-time associates, we offer even more:

• Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs)
• Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program
• Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
• Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
• Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
• Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.

But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.

Experience and Skills Required

• College degree required
• 5-7 years experience in online merchandising
• Strong computer skills:  proficiency in Outlook, Excel, Word, PowerPoint; HTML knowledge a plus
• Demonstrated success in establishing and implementing merchandising strategies and tactics on a website for a multi-channel retailer
• Expertise in site analytics with strong business acumen to make data driven decisions
• Based in Dallas/Ft. Worth area
• Ability to work in a constant state of alertness and a safe manner
• Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
• Knowledge of industry business and passion for following trends in the industry
• Ability to communicate clearly and effectively in a professional manner, both written and verbal, at all levels internally and outside the organization
• Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects
• Flexible, with a positive attitude and passion for knowledge
• Strong time management and organizational skills with the ability to successfully manage multiple projects at once
• Possesses focused attention to detail while working quickly and accurately under pressure
• Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
• Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused and life-changing

The Container Store promotes a smoke-free, drug-free environment. 

We are proud to be an Equal Opportunity Employer and comply with the

Americans with Disabilities Act 

Stores Physical Requirements

State Specific Notices