Part-time Custom Space Specialist

The Container Store Inc. is a leading provider of innovative storage and organization solutions that help customers save time, save space and improve the quality of their lives.

Overview

We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

This role requires exceptional design skills and expertise in managing multiple projects simultaneously while maintaining clear communication with customers, managers and support center partners.

We provide creative, multifunctional, customizable storage and organization solutions that drive sales goals and achieve store objectives.

Job Description

1. Main Responsibilities:
• Manage multiple customer projects through all phases with high accuracy, timeliness and follow-up with consistent and concise communication to customers and others.
• Collaborate and communicate with customers to design and present projects and customized plans in a clear and professional manner.
• Maintain clear communication with Managers and Support Center partners to seamlessly complete projects from inquiry to installation to achieve sales goals.
• Drive company initiatives by modeling professional and productive behaviors with store employees to achieve store and other goals.
• Stay current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers, CSD, store employees and Installation.
• Participate in the daily maintenance of custom spaces showroom and visual presentation of the store.
• Handle cash and other valuables appropriately and securely.
• Assist customers with personal confidential information related to the Company credit card and application process.
• Responsible for maintaining discretion related to all confidential/sensitive company and customer information.
2. Benefits:
• Medical/Dental/Vision Plans
• Paid Time Off plus Holidays
• 401(k) Retirement Plan
• Employee First Fund: providing grants to employees experiencing unforeseen emergencies

Requirements

1. Strong computer skills: proficiency in Outlook, Word and knowledge of Excel and Salesforce or Customer Relations Management tools.
2. Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization.
3. Focusing on value-added projects.
4. Flexible with a positive attitude and passion for knowledge.
5. Strong time management and organizational skills with the ability to successfully manage multiple projects at once.
6. Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused and life-changing.