Construction Sales Operations Manager

Drive Sales Success - Join The Window People as an Inside Sales Operations Manager!

Job Title: Construction Sales Operations Manager

Company Name: The Window People a TWP Home LLC Co.

Pay Range: $80,000/yr-$95,000/yr

Industry: Windows, Doors, and Awnings Replacement - Residential, Commercial

Location: Stamford, CT

Job Overview

The Window People is seeking a motivated and results-driven Sales Operations Manager to oversee our internal sales processes, customer relations, and marketing efforts. As the right hand to the management team, you will play a pivotal role in streamlining operations, enhancing customer satisfaction, and driving sales growth. This position is ideal for a detail-oriented professional with a strong understanding of CRMs, order processing, and the construction or manufacturing industry.

Who We Are

At The Window People, we pride ourselves on being a family-oriented company dedicated to meeting and exceeding our clients' needs. With a focus on quality, craftsmanship, and customer satisfaction, we bring decades of experience in enhancing homes and businesses through superior window, door, and deck solutions.

Key Responsibilities

• Inside Sales Leadership: Manage inside sales operations, ensuring efficient lead management, order processing, and follow-up.
• Customer Relations: Build strong relationships with residential and commercial clients, ensuring exceptional service and satisfaction.
• CRM Management: Utilize and optimize CRM software to track leads, manage orders, and streamline sales processes.
• Order Processing: Oversee order intake, processing, and fulfillment, ensuring timely and accurate execution.
• Marketing Management: Assist in developing and executing marketing campaigns to drive brand awareness and sales.
• Team Collaboration: Work closely with management, field sales, and installation teams to ensure smooth project execution.
• Process Improvement: Identify opportunities to enhance efficiency, reduce costs, and improve customer experience.
  
  

Qualifications

• Experience in inside sales, sales operations, or customer service within the construction or manufacturing industry.
• Proficiency with CRM systems and order processing software.
• Strong marketing management skills, with experience in digital or traditional marketing strategies.
• Excellent customer relations and communication skills, both verbal and written.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to analyze sales data and generate performance reports.
• Team-oriented mindset with a passion for collaboration and problem-solving.
  
  

Benefits

• Simple IRA with matching 3%
• Weekly Pay Cycle: Consistent and timely pay.
• Health and Wellness: Comprehensive medical insurance coverage - half of the plan is company paid.
• Work-Life Balance: Paid time off, including holidays, vacation, and sick days.
• Career Development: Access to training and certifications, including safety and technical training, manufacturer programs, OSHA compliance, and more.
• Additional Perks: Enjoy company-hosted events such as holiday parties, sporting events and quarterly team building events.
  
  

Work Schedule

• Full-time, Monday through Friday.
• Once a month on Saturday (half day)
  
  

Work Location

• Office-based with occasional travel for client meetings or industry events.
  
  

Equal Opportunity Employer

We are committed to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Take Charge of Sales Success - Apply Today!