What are the responsibilities and job description for the Dispatcher/Assistant Manager position at The Contractor Consultants?
Be the Voice of ABR Electric LLC - Join Us as Dispatcher / Assistant Manager!
Job Title : Dispatcher / Assistant Manager
Company Name : ABR Electric LLC
Salary : $20 per hour, with a pay review after 90 days
Industry : Electrical Contracting - Residential, Commercial
Location : McKinney, TX
Job Overview :
ABR Electric LLC is seeking a dynamic and organized Dispatcher / Assistant Manager to become the heart of our customer service and scheduling operations. This role is integral to maintaining the company culture of "Do it right, Make a positive memory, and Have fun," while ensuring efficient coordination between customers and our field team.
You'll be the first impression for our customers and the go-to person for smooth scheduling, rapport-building, and supporting daily operations. This full-time role is perfect for someone with a minimum of 2 years' experience in construction or service industries, who thrives on engaging with people and solving logistical puzzles.
Who We Are :
ABR Electric LLC is a family-owned electrical contracting business specializing in residential and commercial services. Our motto underscores our commitment to quality, relationships, and enjoyment in our work. We value personal growth and encourage every team member to elevate themselves and others. With weekly training and a focus on development, we ensure everyone is set up for long-term success. Learn more about our culture at ABR Electric LLC.
Key Responsibilities :
- Customer Relations : Serve as the first impression of ABR Electric, handling customer inquiries professionally via phone, email, Yelp, and website requests.
- Scheduling : Coordinate schedules for electricians, ensuring efficient operations and setting clear expectations for customers regarding job scope, pricing, and timeframes.
- Communication : Maintain professional, courteous, and clear communication in all interactions.
- Data Management : Accurately input customer information, job details, and payment methods, and document any special access or job-specific instructions.
- Safety Awareness : Identify potential safety concerns and flag jobs for review if necessary.
- Operational Support : Manage office supplies, oversee deliveries, and schedule vehicle maintenance.
- Proactive Planning : Anticipate scheduling conflicts due to weather, holidays, or material shortages, and communicate potential impacts with the Office Manager.
- Task Delegation : Automate or delegate routine tasks to maintain focus on core responsibilities, ensuring accountability for outcomes.
- Backup Support : Step in for the Office Manager during absences and provide support as needed.
Qualifications :
Why Work for ABR Electric LLC?
Weekly pay cycle
Work Schedule :
Work Location :
Equal Employment Opportunity :
ABR Electric LLC is an equal-opportunity employer. We embrace diversity and believe that varied perspectives lead to innovation and excellence.
Salary : $20
