What are the responsibilities and job description for the Scheduling Coordinator position at The Contractor Consultants?
Step into a Dynamic Role with FaciliServ: Join Us as a T Scheduling Coordinator!
Job Title: Scheduling Coordinator
Company: FaciliServ
Location: Based in Woodstock, Illinois
Pay Rate: $60,000 - $70,000 per year
FaciliServ is seeking a highly organized and detail-oriented National Scheduling Coordinator to join our dynamic team. In this role, you will play a critical part in scheduling inspectors for jobs and managing the billing process for inspections and supporting the sales, estimations and operations team.
This position requires excellent functioning and organizational skills, attention to detail, dynamic personality and the ability to thrive in a fast-paced environment.
Who We Are:FaciliServ, a family-founded business now nationally recognized, specializes in athletic facility service, including the repair, maintenance, and inspection of bleachers and gym equipment. Our commitment to quality and employee well-being sets us apart as we expand in this exciting field.
- Coordinate and schedule inspectors for jobs, ensuring optimal efficiency and timely service delivery.
- Contact new and existing clients via phone, email, text and other media to offer and schedule federally required inspections.
- Communicate job assignments and schedules clearly to inspectors, technicians and relevant stakeholders.
- Manage and process billing for completed inspections, maintaining accuracy and timeliness.
- Maintain and update scheduling and billing records in company systems.
- Serve as the primary point of contact for scheduling-related inquiries and adjustments.
- Collaborate with internal teams to ensure seamless operations and customer satisfaction.
- Monitor and troubleshoot inspector and technician work issues, scheduling and/or routing conflicts or billing discrepancies, resolving issues proactively.
- Maintain and exceed weekly and monthly inspection department goals.
- Proven experience in scheduling, coordination, or administrative roles, preferably in a service or inspection-based industry.
- Strong organizational and time-management skills, with the ability to manage multiple tasks effectively.
- Excellent communication skills, both written and verbal.
- Detail-oriented with a high degree of accuracy in billing and record-keeping.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) database CRM and scheduling or billing software.
- Ability to work independently and as part of a team in a fast-paced environment.
- High school diploma or equivalent required; additional education or certifications are a plus.
What We Offer:
- Comprehensive Benefits: Health, Dental, Vision and Life Insurance.
- Work Essentials: All tools and technology provided.
- Work-Life Balance: Paid time off, including holidays and vacation days.
- Career Growth: Opportunities for professional development.
- Additional Perks: Bi-weekly pay and overtime potential.
- Full-Time Hours: In the office, primarily Monday to Friday 7:00AM till 4:00PM with 1 hour lunch.
- Based in Woodstock, IL
If you are a motivated and detail-oriented individual with a passion for organization and efficiency, apply today to become part of the FaciliServ team!
FaciliServ, Inc is and equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.
Salary : $60,000 - $70,000
