Senior Project Manager

The Senior Project Manager works closely with sales and detailing to meet customer needs on each active project:participates in problem resolution for jobs by skillfully gathering and analyzing information, developing alternate approachesand working well with small groups.  Industry experience will allow Senior Project Manager to handle a large volume of work efficiently and effectively with little help or supervision.  Responsible for communication with the customer and managing all logisticsinvolved with orderand delivering goods on a timelybasis.  Essential Functions  Receives telephone calls, emails and other correspondence from customers and coordinates responsewith assigned salesperson assuring reply within 24 hours.  Corresponds and follows up with customers by sending final hardware or other schedules for approval.  Assures a prompt return and communicates changes and progress of schedule.  Contacts customer before each jobsite delivery to assure proper scheduling of delivery and assures all logisticsregardingdelivery commitments are fulfilled.    Coordinate meetings according to the customer’s schedule and requirements and update salesperson with summary of meetings.  Proactively anticipatescustomer needs and actively and periodically solicitsfeedback on Cook and Boardman performance.   Participates in developing solutions for customers and salesperson with technical issues involving hardware and door products.  Monitors production schedules  Keeps project files orderly and efficiently.  Manages any project changes, revisions, revised purchase orders and changes order documents and Comsensefiles to show revisions.  Attend allsales meetings to provide information or input for any customer services issues, as well as typingup written notes from the meeting for all project managers  Mentorless experienced project managersto learn about the D&Hindustry, Comsenseapplications, etc.  about project managementbest practices  Help interview and train new project managers  Conduct a monthly project managersmeeting with all project managersfrom all teams  Potentially take large low margin projects the branch has closed and project managersthose jobs  All other duties as assigned  Minimum Qualifications  5-10 years of experience with the industry, required  Proven project management experience and high technical understanding of products  Excellent written and verbal communication skills and problem solvingskills  Proficient in Microsoft Products, including but not limited to Excel, Word, and Outlook  Functional and working knowledge of computers  Must pass pre-employment background check and drug screen  Knowledge, Skillsand Abilities   Some experience with construction / project management or sales in commercial building materials  Ability to read and understand construction documents   Effective time management and organizational skills  Effective communication skills both verbal and in writing, good mathematical skills  Understanding of basic construction skills  Professional and polished in both appearance and speech Physical Demands  This would require the ability to lift files, open filing cabinets and bend or standas necessary.  Some job site visits will be requiredto meet with customers and/or fieldverify job conditions.  Work Environment   This job operatesprimarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Could require driving to and touring project sites for job meetings and site review. Work from home / remote employee would be considered forthe right candidate.  Qualification Requirements   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.