What are the responsibilities and job description for the Cocktail Runner - Sports & Social Washington position at The Cordish Companies?
Cocktail Runner Responsibilities include, but are not limited to :
- Maintain professional appearance standards as directed in the Live! Hospitality Employee Handbook.
- Anticipate and accommodate all the needs of the guests.
- Uses proper service protocol - serving all drinks to the guest's right, using the right hand.
- Able to carry a tray
- Able to comprehensively describe all drinks, specialty cocktails, wine and beer.
- Provides professional and exceptional service.
- Ensures delivery of all beverages to the guests.
- Maintains general cleanliness of assigned stations and entire venue.
- Follow supervisor's instructions, communicate with and support co-workers, be a team player.
- Possesses in-depth knowledge of all food and beverage menus.
- Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
- Follows all company procedures when providing bottle service.
- Follows proper cash / payment card procedures.
- Complies with Department of Health and company sanitation standards.
- Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
- Properly sets-up cocktail lounge / bar and side stations, performs side-work and other opening / closing procedures as directed by management, including :
- Ensures all lounge furniture is clean and free of debris
- Performs opening & closing side-work as instructed
- Reports all breakage, damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-shift meetings.
- Attends and participates in any training sessions or departmental meetings.
- Learn by listening, observing other team members and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of Live! Hospitality, its partners and the entirety of the estate.
- Works as part of a team and provides help and support to all team members.
Cocktail Runner Qualifications
The Cocktail Tunner position requires the ability to perform the following :
