What are the responsibilities and job description for the Switchboard Operator position at The Corporate Source Inc.?
Switchboard Operator
“Come join our growing team! Great working environment, training and growth opportunities available”
Why Work Here?
“Incredible mission, great benefits, strong organization!”
The Corporate Source offers an excellent benefits package including: 100% employer-paid health and dental insurance for employees, vision, life insurance, long-term disability (LTD) coverage as well as retirement plan contributions
Full-Time
Salary: $20.00 Hourly
Shift: Monday-Friday and 1 Weekend Shift a Month
Location: New York, N.Y.
People with disabilities are strongly encouraged to apply.
Specific Job Responsibility:
As part of a team providing 24/7 coverage to a hospital switchboard the Switchboard Operators links external and internal callers to the appropriate resources.
Job Description/Requirements:
- Manage a single-position telephone switchboard/console, used with a private branch exchange (PBX) system.
- Respond to all of the incoming calls and internal communications through use of a console-driven range of codes.
- Serve as a resource to caller, determine nature of call and direct the call to the appropriate department.
- The ability to learn a specific protocol for handling emergencies and other notifications and demonstrate ability to perform these tasks is required.
- Record and transmit messages; keep records of calls placed; provide information to callers.
- The ability to work in a fast paced environment, managing multiple callers simultaneously.
- Adhere to all policies and professional standards set forth by The Corporate Source, including but not limited to ensuring that our workplace is free of all forms of harassment, sexual harassment and discrimination.
The Corporate Source provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $20