What are the responsibilities and job description for the Care Management Specialist position at The Counseling Center?
Position: Care Management Specialist
Position Status: Full Time
Program: Stepping Stones
JOB SUMMARY
The Care Management Specialist provides needs assessments and education to clients and performs duties relating to case management including making home visits, assisting clients in obtaining supportive services, making necessary referrals and providing training regarding independent living skills.
ESSENTIAL FUNCTIONS
Essential functions are duties essential or primary to the position or the reason it exists. An individual must perform the position's essential functions with or without reasonable accommodation.
The Care Management Specialist performs an integral role in carrying out the mission of The Counseling Center, Inc., by performing the following duties:
1. Assesses needs of client, assists in development of daily living skills, and gathers information relevant to admission.
2. Assists in obtaining supportive services to aid the client in their personal goals in recovery through the services of the agency or through referral to other agencies or programs. Assist clients in accessing community resources and provides supportive services as appropriate.
3. Provides educational services to improve coping skills, healthy parenting and provides a forum to share and learn communication skills.
4. Provides written documentation of client activity/treatment plans and periodic written updates to maintain compliance with requirement/standards and documentation for billing of services. Initiates all correspondence and paperwork related to needs assessments and client referral source (i.e Children Services)
5. Provides education to clients and children regarding expectations of programming: proper discipline, child safety, safe sleep, safe bathing, healthy/proper nutrition, car seat safety, internet safety.
6. Administers drug screening tests, and other screening instruments.
SECONDARY FUNCTIONS
Secondary functions are duties, which are not exclusive to the position, can be performed by other positions; however, secondary duties are to be performed for the efficiency of The Counseling Center, Inc.
7. Assists in office tasks when needed.
8. Attends weekly staff and clinical meetings to share in problem solving and addressing specific client issues.
9. Performs other duties as assigned by the General Manager/Director.
COMPETENCIES
1. Demonstrated knowledge of alcoholism and substance use disorders.
2. Demonstrates understanding of clinical practice and performance including understanding of the process of assessment, treatment, and confidentiality.
3. Ability in effective communication, interpersonal skills.
4. Ability to complete all documentation in accordance with agency policy.
5. Effective time management/organizational skills
MINIMUM QUALIFICATIONS, INCLUDING TRAINING AND EXPERIENCE
1. High School Diploma or equivalent, Behavioral Science Degree or LPN preferred.
2. Knowledge of alcoholism and other addictions, experience with 12-Step Recovery Program preferred.
3. Valid Ohio Driver's License and ability to maintain insurability preferred.
4. Maintain CPR/First Aid treatment preferred.
5. Maintains applicable agency trainings.
Offers of employment are contingent on the successful completion of drug testing and criminal background screening.
Our mission is to improve the lives of our clients and our community. We work to heal their mind and body, to inspire and to provide excellent service in alcohol and drug addiction treatment, primary healthcare, recovery support, case management, behavioral health and vocational development, and to be a resource to all members of the community for outreach, prevention, education and advocacy. Consistent with our mission, sustained sobriety is a minimum qualification for all positions.
