What are the responsibilities and job description for the Emergency Support Specialist position at The Counseling Center?
Position Title: Emergency Services Specialist
Position Status: Full Time
Department: Crisis Center
JOB SUMMARY
The Emergency Services Specialist is responsible for assisting with the management of the facility and providing supervision of day to day client activities. The ESS I will also provide and document treatment services according to the treatment plan provided.
ESSENTIAL FUNCTIONS
Essential functions are duties, which are essential or primary to the position or the reason the position exists. An individual must be able to perform the essential functions of the position with or without reasonable accommodation.
- Gathers information on individual and identifies client’s strengths, weaknesses, needs and problems and reports to the Coordinator or Director in order to assist in treatment planning.
- May conducts individual counseling and case management sessions with client on a one-to-one basis. Ensures individual treatment plan is appropriate to client needs and is being implemented properly.
- Assists with personal care services, including self-care, grooming, eating, bathing, budgeting, inter-personal relationships and self-administering medications.
- Conducts educational and group counseling services in an effort to improve coping skills and provide a forum in which to share and learn communication skills.
- Provides written documentation of client activity, and written updates in order to maintain compliance with requirement standards, provides documentation for billing of services. Initiates all correspondence and paperwork related to client service reports (i.e., letters, progress notes, etc.).
- Provides input to treatment team regarding the developments of treatment plans and client progress. Meets with Program Coordinator or Director for review, input and consultation into client plan.
SECONDARY FUNCTIONS
Secondary functions are duties, which are not exclusive of the position, can be performed by other positions; however, secondary duties are to be performed for the efficiency of The Counseling Center, Inc.
- Performs any other duties assigned by the Program Coordinator/Director.
COMPETENCIES
- Demonstrated knowledge of alcoholism and chemical dependency.
- Ability in the area of effective communication, interpersonal skills.
- Ability to make decisions and to demonstrate sound judgment.
- Ability to effectively manage self and tasks for maximum efficiency.
- Ability to complete all required documentation in accordance with agency policy.
- Knowledge of federal and state laws, and public and private resources pertaining to counseling services.
MINIMUM QUALIFICATIONS, TRAINING AND EXPERIENCE
- Valid Motor Vehicle License and ability to maintain insurability preferred.
- High School Diploma or Equivalent
- Assistance with Self-Administering of Medication
- Maintains applicable agency training consisting of: Client Rights, Abuse and Neglect, Fire and Other Disaster Procedures, CPR/First Aid.
