Library Assistant PT - Blue Ridge

Botetourt County is currently accepting applications to fill the position of Part Time Library Assistant. 

A Library Assistant connects people and ideas by providing welcoming, knowledgeable library services to the community. They enjoy varied activities, from public-facing engagement (customer service, instruction, promotion) to behind-the-scenes efficiency and production (processing, event management, troubleshooting, creating). Whether in the library, at an outreach location or in a virtual setting, they greet everyone with a smile and proactively offer to assist, share information and collaborate with others in pursuit of library goals. They embrace learning, change, technology, and innovation eagerly, and they are passionate about fueling a well-informed and engaged community.

Veterans and Spouses encouraged to apply!

Key Responsibilities/Essential Functions:

• Strives to do the right thing, exercises good judgment and demonstrates high ethical standards
• Promotes the vision and values of the County and Library
• Actively pursues and maintains respectful and effective working relationships with coworkers, citizens and community partners
• Embraces constant learning and actively pursues professional development opportunities
• Provides a proactive, friendly, welcoming experience to all patrons in person or by phone, text, email, video or chat
• Enthusiastically promotes the library’s resources, services, and events
• Enforces the Patron Behavior Policy to facilitate a welcoming experience for all patrons
• Provides prompt, detailed, and accurate circulation services
• Helps patrons use the online catalog to full advantage
• Uses the integrated library system to manage patron and item records and transactions
• Empties bookdrops and delivers materials curbside
• Ensures expedited and accurate placement of library materials
• Continually verifies and resolves condition of materials
• Helps patrons submit purchase requests and alerts appropriate staff to collection needs
• Fills, refills, and/or plans engaging materials displays
• Helps patrons access and use the library’s digital resources on personal and library devices
• Assists patrons using technology and equipment, including email, printing, copying, faxing, internet searches, Office software, online forms, mobile devices, and more
• Maintains accurate and transparent records of financial transactions
• Processes meeting space reservation requests and proctors tests
• Offers personalized suggestions for books, movies, music, and more in all formats
• Provides basic research assistance and instructs patrons in information literacy skills, including finding and evaluating reliable, relevant and timely information
• Makes knowledgeable and relevant referrals to community resources
• Participates in outreach activities at various community locations
• Participates in programming for all ages, including supporting, planning and/or presenting in both in-person and virtual formats, as required
• Takes on one or more significant responsibilities at a systemwide or multi-branch level, such as processing materials, leading a systemwide team, managing specific technology or programs, implementing or overseeing projects or initiatives, etc., as required
• Maintains tidy appearance of library facility and materials, including cleaning as required
• Fills shifts at other branches, as required
• Opens/closes branch facility, as required
• Attends workshops or training as required
• Serves on community boards or library/consortium committees as assigned
• Performs other related duties as assigned