What are the responsibilities and job description for the Business Office Manager position at The Courtyard Rehabilitation & Healthcare Center?
Job Summary
We are seeking a highly organized Business Office Manager to join our team. The ideal candidate will be responsible for ensuring efficient billing and collections.
Essential Functions of Business Office Manager (BOM):
- Manages billing, accounts receivable, and collection activities in the center.
- Organizes, evaluates, and monitors business office operations and supervises assigned personnel in accordance with established policies and procedures.
- Meets with family members to gather information and ensures that all payer sources are documented and input correctly into EHR.
- Assists with Medicaid Pending applications, and works with resident, family and applicable outside agencies to finalize center coverage through Medicaid.
- Ensures integrity and confidentiality of all patient financial data.
- Performs collection activities for patient carriers.
- Establishes and maintains a system of financial record keeping, to include issuing receipts, preparing and making bank deposits, and recording payments using proper segregation of duties.
- Interacts with home office billing team and payers to define billing requirements and ensures prompt payment of claims.
- Manages census activities including daily, weekly, and monthly balancing with the nursing and admissions departments.
- Produces reports for analysis purposes as needed.
- Manages month-end close activities related to charge capturing and submission of all billing statements and invoices to payors.
- Ensures compliance with all policies and procedures relating to billing.
- Manages Resident Trust Account for inhouse residents, to include weekly and monthly reconciliations.
- Manages Center Petty Cash to include reconciliation and reimbursement weekly and monthly.
Qualifications of Business Office Manager (BOM)
- High school diploma or general equivalency is required, with some college or technical school course work and minimum of three years of job-related experience, preferably in Office Management department, or any equivalent combination of education and experience that provides the required knowledge, skills and abilities.
- Experience with Medicaid, Medicare, & Private Pay is preferred
- Experience in Office Management is preferred
- Skilled nursing, geriatric and long-term care experience is preferred
- Candidates must maintain a working email address and phone number for employer communication.
- Proficient knowledge of computer software (Microsoft Office Suite) and computer hardware, and use of HRIS system
- High level of interpersonal skills to handle sensitive information and documentation while maintaining privacy/confidentiality.
- Attention to detail in composing, typing and proofing materials, establishing priorities, and meeting deadlines.
- Good to excellent spelling, grammar and written communication skills.
- Excellent telephone and oral communication skills.
- Must be a team player along with the ability to work independently and efficiently in a fast-paced environment.
- Ability to operate most standard office equipment (printers, copiers, fax, etc).
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Victoria, TX 77901 (Preferred)
Ability to Relocate:
- Victoria, TX 77901: Relocate before starting work (Preferred)
Work Location: In person