What are the responsibilities and job description for the Host/Hostess position at The Cozy Taberna?
About: The Cozy Taberna. Our goal is to create a memorable experience for each guest through food that will expand and indulge their palate. Located in the unique “ Electric Alley” this cozy place will be a memorable experience. Check us out on our website, Facebook, and Instagram for more details.
The Cozy Taberna is looking for professional Hosts/Hostesses to grow our FOH team. Seeking a motivated, personable individual who is comfortable interacting with guests, as you will be working in an open kitchen environment. The ideal candidate is eager to learn and able to take direction well. This is a great opportunity for someone who is passionate about food and customer service.
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their assigned tables or waiting areas
- Provide menus and answer any initial questions about the menu or restaurant
- Manage the waitlist and seating arrangements to ensure efficient seating of guests
- Communicate with servers and kitchen staff to ensure smooth flow of service
- Assist with taking reservations and managing phone calls
- Handle guest inquiries, requests, and complaints in a professional and courteous manner
- Maintain cleanliness and organization of the host/host station
Experience:
- Previous experience in guest relations or hospitality preferred
- Familiarity with Toast POS or similar point-of-sale systems is a plus
- Excellent communication skills, both verbal and written
- Strong customer service skills with a friendly and welcoming demeanor
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Knowledge of food service industry practices and procedures is beneficial
- Experience working in a hotel or other guest services setting is a plus
Job Types: Full-time, Part-time
Pay: $14.20 - $20.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $14 - $21