What are the responsibilities and job description for the Bilingual Legal Receptionist position at The Crash Team - The Galvan Law Firm?

Job Description

We are in search of a BUBBLY and PERSONABLE bilingual legal receptionist to join our expanding law firm in Sugar Land, TX. This is an excellent opportunity to be part of a COMPASSIONATE team dedicated to excellence. Our rapidly growing personal injury law firm is looking for a Bilingual Receptionist (English / Spanish) who embodies integrity, empathy, and excellence. The ideal candidate will have a minimum of 2 years' experience in phone-based customer service or reception. Enthusiasm for career growth, POSITIVE attitude, and effective communication are key qualities we are seeking. The perfect candidate will align with our core values, including compassion, accountability, proactive issue resolution, service-oriented mindset, and unwavering integrity in all interactions.

Compensation :

30,000 - $38,000 yearly

Responsibilities :

Welcome and greet visitors to our office with a warm and friendly demeanor
Efficiently handle and direct incoming phone calls in a professional manner
Sort and manage incoming and outgoing mail, including scanning and organizing medical records and correspondence
Ensure the office space is consistently clean, organized, and presentable
Monitor and maintain office supplies inventory to ensure stock levels are adequate
Monitor and maintain break room supplies and presentation
Assist in coordinating travel arrangements for team members
Uphold the firm's professional image by demonstrating integrity and empathy
Demonstrate exceptional customer service and interpersonal skills
Take ownership of maintaining a welcoming and inviting office environment
Collaborate closely with team members to ensure smooth office operations

Qualifications :

Fluency in SPANISH is a mandatory requirement for this role; proficiency in Spanish is a non-negotiable aspect of this position.

Minimum of 2 years of legal reception experience is highly preferred.

Experience in customer service, hospitality, or sales is highly preferred.

Experience involving phone communication is highly preferred.

Strong communication abilities are crucial for creating positive initial impressions with a diverse range of individuals.

Proficiency in technology, including Microsoft Office products, calendars, and video conference software is a must, with a keen eye for detail.

We highly value a competitive spirit and the motivation to exceed personal and professional goals.

The ability to thrive in a high-energy, rapidly growing environment through collaborative efforts is essential.

Friendly and patient telephone etiquette is a fundamental requirement for this role.

Responsibilities include answering and directing calls, welcoming visitors, scheduling appointments, managing office tasks, and handling mail efficiently.

Demonstrating the capability to prioritize and manage multiple calls and tasks effectively is key.

Attention to detail can be exemplified by emailing your favorite ice cream flavor after applying for the position.

About Company

The Crash Team – The Galvan Law Firm is a personal injury law firm based in Sugar Land, Texas. We represent clients all over Texas and California. After being founded in 2018, we have recovered millions of dollars helping clients and quickly become a record-setting law firm in Texas. We represent people involved in Auto Crashes, 18-wheeler Crashes, Commercial Crashes, Wrongful Death, Slip and Fall, Dog Bite, and Other Catastrophic Injury Cases.

The Bottom Line : We change lives and feel great doing it! Want proof? Read our Google reviews.

The Crash Team – The Galvan Law Firm is an Equal Opportunity Employer

Salary : $30,000 - $38,000

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Bilingual Legal Receptionist

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