What are the responsibilities and job description for the Customer Service Representative position at The Crenshaw Agency?
Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.
No prior experience is necessary. A Georgia Property & Casualty license is desired.
Apply for the position today by completing the form and completing the assessment.
Benefits
Hourly Base Salary Based on Experience
Mon-Fri Schedule
Flexible Schedule
Career Growth Opportunities
Evenings Off
Responsibilities
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Schedule appointments for sales staff to meet prospective customers.
- Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
Salary : $16 - $20
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