What are the responsibilities and job description for the School Operations Associate position at The Croft School?
The Croft School – School Operations Associate (South End)
Start Date: August 2025
About The Croft School
The Croft School is a young independent school in the South End neighborhood of Boston.
Having opened in September 2022, our school currently enrolls 86 students in Preschool, Pre-Kindergarten, Kindergarten, and First Grade. During the 2025-26 school year, we will expand to include Grade 2. Over time, we will grow into a 300-student Preschool - Grade 6 school.
We are considered by many families and teachers to represent an exciting new type of school that is ideal for those concerned about the area’s existing public school (inconsistent quality; driven by standardized test outcomes) and private school (elitism; unaffordable; lack of diversity; limited innovation) options.
The Croft School is built around the following core attributes:
The Croft School has sister schools in Providence (founded 2018) and Jamaica Plain (founded 2020). More information about our school can be found here: www.thecroftschool.org.
About The Role
The Croft School: South End is seeking an exceptional School Operations Associate to manage and execute on critical non-instructional, non-programmatic aspects of the school. This individual, part of the school’s operations team, will report to the Director of Operations. Needs to be available for an 8 hour shift between school opening hours, 7:30am - 5:30pm Monday through Friday, dependent on the school’s needs.
The role presents a unique opportunity to play a critical role in a young, growing school that is increasing in complexity and scale, yet passionately committed to maintaining a high-quality, personalized experience for our students and families.
With support from and in partnership with Croft South End’s Director of Operations and Head of School, as well as our organization’s Executive Director and Chief Operating Officer, this individual will have a broad array of responsibilities across many functional areas, including the following:
Receptionist Responsibilities. The School Operations Associate will be responsible for ensuring receptionist responsibilities are executed effectively. This includes answering phones, managing visitors, receiving and distributing packages, sorting mail, greeting families and students, and implementing all safety protocols.
Overseeing Effectiveness and Supporting Implementation of School-Level Operational Systems. The School Operations Associate, in partnership with the Head of School and one or more operations associates, will ensure effectiveness and integrity of all critical school-level operational systems, including but not limited to:
In addition to the above areas of work, this individual can expect regular ad hoc projects and tasks to arise in our fast-paced environment.
The ideal candidate will be modeling behaviors that support the kind, inclusive atmosphere that is a cornerstone of The Croft School. In addition, the ideal candidate will be excited to and committed to build strong relationships with our school’s educators, families, and students, as the depth of these relationships are a critical piece of what makes Croft a special place to teach and learn. Further, given that The Croft School is committed to being a self-reflective, ever-improving anti-racist organization, the right candidate should be excited to contribute the school’s related efforts and practices.
Qualifications And Qualities
At The Croft School we deeply value diversity, equity and social justice as we believe in the humanity of all people. We are committed to being an anti-racist and anti-bias school. We explore and affirm identity including race, ethnicity, gender, sexual orientation, religion, socioeconomics, social class and family structures. We, the students, educators, and families of The Croft School, hold ourselves accountable to the daily work of working towards an inclusive and liberated society.
Compensation And Benefits
The Croft School offers compensation which is competitive with other local independent and public school opportunities.
Non-Discrimination
As an equal opportunity employer, The Croft School does not discriminate on the basis of race, gender, ability, age, religion, sexual orientation, or national or ethnic origin. We encourage applicants of all backgrounds to apply.
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Start Date: August 2025
About The Croft School
The Croft School is a young independent school in the South End neighborhood of Boston.
Having opened in September 2022, our school currently enrolls 86 students in Preschool, Pre-Kindergarten, Kindergarten, and First Grade. During the 2025-26 school year, we will expand to include Grade 2. Over time, we will grow into a 300-student Preschool - Grade 6 school.
We are considered by many families and teachers to represent an exciting new type of school that is ideal for those concerned about the area’s existing public school (inconsistent quality; driven by standardized test outcomes) and private school (elitism; unaffordable; lack of diversity; limited innovation) options.
The Croft School is built around the following core attributes:
- Rigor and Spark
- Student-Centeredness
- Balance
- Strong Relationships
- Outstanding Teachers, Collaborative Improvement
- A Diverse, Inclusive, Anti-Racist Community
The Croft School has sister schools in Providence (founded 2018) and Jamaica Plain (founded 2020). More information about our school can be found here: www.thecroftschool.org.
About The Role
The Croft School: South End is seeking an exceptional School Operations Associate to manage and execute on critical non-instructional, non-programmatic aspects of the school. This individual, part of the school’s operations team, will report to the Director of Operations. Needs to be available for an 8 hour shift between school opening hours, 7:30am - 5:30pm Monday through Friday, dependent on the school’s needs.
The role presents a unique opportunity to play a critical role in a young, growing school that is increasing in complexity and scale, yet passionately committed to maintaining a high-quality, personalized experience for our students and families.
With support from and in partnership with Croft South End’s Director of Operations and Head of School, as well as our organization’s Executive Director and Chief Operating Officer, this individual will have a broad array of responsibilities across many functional areas, including the following:
Receptionist Responsibilities. The School Operations Associate will be responsible for ensuring receptionist responsibilities are executed effectively. This includes answering phones, managing visitors, receiving and distributing packages, sorting mail, greeting families and students, and implementing all safety protocols.
Overseeing Effectiveness and Supporting Implementation of School-Level Operational Systems. The School Operations Associate, in partnership with the Head of School and one or more operations associates, will ensure effectiveness and integrity of all critical school-level operational systems, including but not limited to:
- Student Arrival & Dismissal
- Lunch & snack distribution
- Student attendance protocols
- Purchasing & inventory
- Student and family information and database management
- Technology support
- Extended day programming
In addition to the above areas of work, this individual can expect regular ad hoc projects and tasks to arise in our fast-paced environment.
The ideal candidate will be modeling behaviors that support the kind, inclusive atmosphere that is a cornerstone of The Croft School. In addition, the ideal candidate will be excited to and committed to build strong relationships with our school’s educators, families, and students, as the depth of these relationships are a critical piece of what makes Croft a special place to teach and learn. Further, given that The Croft School is committed to being a self-reflective, ever-improving anti-racist organization, the right candidate should be excited to contribute the school’s related efforts and practices.
Qualifications And Qualities
- Experience working in a high-performing school is preferred;
- Strong attention to detail and an ability to self-organize and prioritize;
- Experience managing projects in a fast-paced environment, including implementing systems and engaging with stakeholders to achieve project outcomes;
- An entrepreneurial spirit coupled with an ambitious work ethic and solutions-oriented mindset;
- Embraces flexibility, being nimble, and supporting change in a growing school;
- Outstanding communication and collaboration skills, inclusive of empathy for others, thoughtful listening, team-orientation, and enthusiasm for collaborating with other colleagues;
- Self-reflectiveness, humility, and an eagerness to continually improve one’s practice;
- A strong desire to remain in this role for 5 years; and
- Current authorization to work in the United States is required.
At The Croft School we deeply value diversity, equity and social justice as we believe in the humanity of all people. We are committed to being an anti-racist and anti-bias school. We explore and affirm identity including race, ethnicity, gender, sexual orientation, religion, socioeconomics, social class and family structures. We, the students, educators, and families of The Croft School, hold ourselves accountable to the daily work of working towards an inclusive and liberated society.
Compensation And Benefits
The Croft School offers compensation which is competitive with other local independent and public school opportunities.
Non-Discrimination
As an equal opportunity employer, The Croft School does not discriminate on the basis of race, gender, ability, age, religion, sexual orientation, or national or ethnic origin. We encourage applicants of all backgrounds to apply.
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