What are the responsibilities and job description for the Front of House Manager position at The Crouching Lion?
Job Summary
We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our fine dining restaurant. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. Attention to detail and integrity are essential skills for this position. This role is crucial in ensuring a smooth and efficient front-of-house experience for both guests and staff.
Duties
- Manage all front-of-house operations, ensuring high standards of service and cleanliness.
- Supervise, train, and develop staff, fostering a positive work environment.
- Conduct interviews and assist in the hiring process for new team members.
- Utilize Toast POS system for efficient order processing and payment handling.
- Oversee shift management, ensuring adequate staffing levels during peak hours.
- Implement food handling and management protocols to ensure compliance with health regulations.
- Address customer inquiries and resolve any issues promptly to enhance guest satisfaction.
- Collaborate with kitchen staff to ensure seamless communication between front and back of house.
- Monitor inventory levels and assist in ordering supplies as needed.
Requirements
- Proven experience in restaurant management, preferably in a casual dining setting.
- Strong knowledge of food handling practices and food industry standards.
- Excellent interpersonal skills with the ability to lead a diverse team effectively.
- Experience with training development programs to enhance staff performance.
- Familiarity with Toast POS or similar point-of-sale systems is highly desirable.
- Ability to work flexible hours, including evenings and weekends as required.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
If you are passionate about the food industry and possess the skills necessary to lead our front-of-house team, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Part-time
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Work Location: In person
Salary : $45,000