Salesforce QA Test Manager

Position: Onsite Test Lead/Manager

Location: Farmington, CT ( Day 1 onsite , hybrid )

JD

1. Over 14 years of testing experience, and the Salesforce domain, with expertise in independently managing and validating QA processes, especially in the Salesforce Field Service area.

2. Extensive hands-on experience in transitioning from incumbent vendors and leading transformation activities.

3. Proficient in automation using tools such as Selenium, Leapwork, and Copado Test Automation.

4. Managing Onsite-Offshore model

5. Knowledge of testing tools and frameworks (e.g., Selenium, JIRA)

6. Understanding of different types of testing (e.g., manual, automated, performance)

7. Scripting languages (e.g., Python, Java)

-8. Experience with automation tools (e.g., Jenkins, TestNG)

9. Performance testing tools (e.g., LoadRunner, JMeter)

10. Technical depth including SDLC, integration, and system testing

Analytical Skills: 5

- Defect detection and reporting

- Root cause analysis

- Measurement and tracking of quality indicators

- Reporting and analysis of quality data

Communication: 4

- Clear and concise articulation of goals, status, blockers, defect/ TC tracking

- Collaboration with development and QA teams

- Communication with Otis Leadership

- Coordination with other workstreams

Attention to Detail: 3

- Thoroughness in test case execution

- Precision in documentation

Adaptability: 4

- Ability to learn new tools and technologies

- Flexibility in working with different/changing project requirements

Problem-Solving: 4

- Troubleshooting skills

- Creative solutions to testing challenges/ blockers

Leadership and Team Management: 6

- Team oriented. Proficient management, delegation, and mentoring.

- Conflict resolution

- Pushing goals and objectives to completion

- Near/Long-term test strategy development

Process Optimization: 3

- Streamlining/Optimizing QA processes

- Implementing and maintaining quality standards

- Feedback and optimization loops

Strategic and Risk Management: 3

- Test planning and scheduling

- Risk assessment and mitigation

- Identifying and mitigating potential risks

- Proactive issue resolution

Continuous Improvement and Innovation: 3

- Implementing best practices

- Exploring (and potentially implementing) new testing methodologies/technologies

- Driving technological advancements in QA

Deepika Srivastava

Team Lead

1 3322879912 Ext- 359

deepika.srivastava@croxconsulting.com