What are the responsibilities and job description for the Lobby Ambassador position at THE D LAS VEGAS?
Description
Position at Circa Resorts LLC
JOB DESCRIPTION
JOB TITLE : LOBBY AMBASSADOR
REPORTS TO : MANAGER AND DIRECTOR
POSITION SUMMARY : It is the primary responsibility of the Lobby Ambassador to greet guest, provide excellent customer service, and to create a safe and friendly environment for the guests. All duties are to be performed in accordance with the departmental and property policies, practices and procedures.
JOB FUNCTIONS :
- Standing outside by Porte Cochere and scanning I.D. of every guest entering the facility.
- When needed, standing inside by casino entrance to greet guests walking on property, answering questions guests may have.
- At all times, engaging guests by offering assistance.
- Promoting our bars / restaurants / hotel / pool / sportsbook to guests by giving recommendations and descriptions of those areas of the hotel.
- Giving directions inside the property and walk guests to those locations if needed.
- Opening and closing the front door for guests.
- Making sure the doors are closed at all times when guests are not coming in.
- Perform other job related duties as assigned
QUALIFICATIONS :
