What are the responsibilities and job description for the The D Las Vegas is hiring: Sports book Ticket Writer in Las Vegas position at The D Las Vegas?
Description
Position at Circa Resorts LLC
JOB DESCRIPTION
JOB TITLE : TICKET WRITER
DEPARTMENT : SPORTSBOOK
STATUS : FULL TIME
REPORTS TO : LINE SUPERVISOR
RATE : JOB SUMMARY :
Provide outstanding guest service while writing and paying Sportsbook tickets and providing information to guests. Answer customer questions related to sports and sports betting. Process contest selections and parlay cards, as well as signing players up for player's rewards cards. Perform responsibilities in accordance with all company standards, policies and procedures within the Sportsbook Department.
ESSENTIAL JOB FUNCTIONS :
- Responsible for practicing, supporting and promoting the Company Service Standards at all times
- Accurately write and pay valid sportsbook tickets
- Operate wagering terminal and perform machine maintenance, including but not limited to loading new tickets and keeping the area free of all debris
- Answers to all guests, explain wagering information, questions in a manner that reflects an understanding of the department and property in general
- Must have a full understanding of all wagers offered on betting board with ability to explain to customers as needed
- Assist supervisors in identifying guests with special needs or liberal betting to ensure the protection of the company assets and best guest service possible
- Observe and report unusual or suspicious wagering patterns or transactions
- Clean and maintain the Front and Back of House work areas - inform necessary persons of any supply shortages
QUALIFICATIONS :
EDUCATION and / or EXPERIENCE :
PHYSICAL, MENTAL AND WORK ENVIRONMENT :