Deposit Operations Associate II

Description

I.    JOB SUMMARY

Performs and understands a variety of duties related to the processing and maintenance of the bank’s deposit portfolios.  This position will assist users, both internal and external, with our products, customers and accounts within the deposit management systems.  This individual will own a subset of the duties outlined below.
 
Many of the bank products are managed and processed through Jack Henry solutions.  Duties performed within the Deposit Operations area may include but are not limited to duties outlined below.  This individual will own and be the subject matter expert for a subset of these duties.

II.    JOB DUTIES

A.    Document Image Indexing
B.    Dormant and closed accounts
C.    Confirmations
D.    Transaction Monitoring (Yellow Hammer)
E.    Overdrafts / Unposted / Chargebacks
F.    Review and Process Stop Payments / Holds
G.    Notice Processing
H.    Minor Account Monitoring 
I.    IOLTA Processing
J.    Phone Support
K.    Deposit Account and Customer Maintenance 
L.    Safe Deposit Box Payments/Maintenance
M.    Debit Card Processing and Support
N.    Internet Banking and Bill Pay Support
O.    Zelle and Real Time Payment Support
P.    Remote Deposit Support
Q.    Fraud Management
R.    Report Requests
S.    Garnishments/levies/Subpoenas
T.    Disputes (Debit Card, ACH, and Checks)
U.    Wire Processing 
V.    ACH File Processing
W.    Rate Changes
X.    Escheat Processing
Y.    Monthly Board Reports
Z.    Harland Clarke Billing
AA.    Christmas Club Annual Processing
BB. Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.
CC. Other duties as assigned.

Other Expectations
1.    Gain knowledge of all deposit and treasury products offered by the bank
2.    Gain knowledge and adhere to all Federal and State laws and regulations, including the Bank Secrecy Act.
3.    Identify efficiencies through processes and procedures
4.    Performs any other duties assigned by departmental management.  

III.    JOB SPECIFICATIONS

1. Education: High School or equivalent
2. Skills: Good computer skills; ability to exercise good judgment in decision making; thorough knowledge of data processing functions and procedures
3. Experience: Computer data processing, two years of banking experience (preferably in deposit operations)
4. Software: Jack Henry applications and product knowledge a plus; Microsoft Office applications including Excel and Word

IV.    ACCURACY AND ACCOUNTABILITY: Measured by timely and accurate processing of work and smooth operation of Data Processing functions.

V.    SUPERVISED BY: Deposit Operations and Payments Manager

VI.    SUPERVISES:    None                                

Qualifications

Dart Bank is a community bank, serving our community since 1925.  We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people.  Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives.  Dart Bank. For What Matters Most.

We offer:

• Medical Benefits
• Dental
• Vision
• 401(K) Employee Stock Ownership Plan
• Paid vacation & sick time
• Flexible scheduling
• Employee Assistance Program
• Dart Bank University

At Dart Bank you can expect to be surrounded by a team that will support you and invest in your growth in a quick-paced work environment where we deliver exceptional customer service.  We are a local business that cares about our employees and our community.

Dart Bank is committed to providing equal opportunity in employment, maintaining a diverse workforce, and prohibiting all forms of unlawful discrimination and harassment. 

All employment decisions, policies, and practices, in terms of the recruitment process and other conditions and privileges of employment, will comply with applicable federal, state, and local anti-discrimination laws.  The Company seeks, employs, promotes, and compensates qualified individuals based on ability, as demonstrated by performance and other legitimate non-discriminatory factors, without regard to race, color, religion, national origin, citizenship, ancestry, sex (including sexual orientation, gender expression, and gender identity), age, physical or mental disability, pregnancy, genetic information, military status, veteran status, or any other protected status under federal, state (in Michigan: marital status, familial status, height, weight, and misdemeanor arrest record), or local law (individually and collectively, “Protected Class”).