What are the responsibilities and job description for the Wholesale Lending Condo Reviewer position at THE DART BANK?
Job Details
Description
Summary:
All Dart Bank team members take 100% ownership of their positions. They are proactive, flexible, courteous and resourceful. They have a “how can we make this work” mindset and provide the best customer service possible. They are innovative and creative in meeting the needs of their position and in offering ideas and solutions that will be of benefit. They are excellent at prioritization and organization to ensure maximum customer satisfaction. Condo Reviewers are self-sufficient, confident and accurate decision makers and provide consistent support to the organization. They work both independently and cohesively with others and foster a team environment. The focus of a condo reviewer is to provide complete sound risk evaluation of condo documentation for mortgage applications while always putting the customer first and ensuring the highest loan quality. Maintaining an attitude of approachability and willingness to assist in troubleshooting with customers and Dart Bank departments as needed. They thrive in our ever-changing environment and take great pride in contributing to Dart Bank being an industry leader.
Primary Duties:
- Responsible for reviewing complex condominium projects and documentation provided by internal teams, external partners, and lending agencies to ensure conditions are met and transaction meets full lender and limited review program salability requirements. Ensure that condo project documentation in closed loan files meets the necessary underwriting guidelines for FNMA, FHLMC, FHA and VA.
- Condition loan files and review for the appropriate documentation as submitted to determine eligibility—including HOA questionnaires, master insurance, budgets, declarations and by laws, contracts and appraisals etc.
- Run various AUS programs including CPM/CPA, review findings and clear conditions. Must have ability to use experience and independent judgement to review documents and collect remaining information from various sources.
- Thorough understanding of underwriting fundamentals, especially condo fundamentals, and able to implement changing regulations, guidelines, and overlays to ensure a minimal potential for error when approving a project.
- Review additional loan documentation as identified and trained by management (i.e. hazard and flood insurance).
- Prioritize workflow to meet deadlines, maintaining or exceeding established turn times and SLA.
- Assist post-closing /insuring with any additional documentation or requests—both internal and external.
- Responsible for adhering to all Quality Control/investor requirements including but not limited to timely response to audit requests.
- Actively participate and advocate the bank’s training and development programs and commitment to learning.
- Execute an appraisal analysis to determine that acceptable collateral standards are met, while completing the necessary research to determine federal, state and company compliance.
- Excellent verbal and written communication skills with the ability to handle delicate situations with diplomacy and tact. Experience in dealing with HOA and insurance companies is required.
- Maintain strong knowledge and understanding of Agency and product requirements. Continuing education is required.
- Responsible for following company policies and procedures as directed. Never employ workarounds to procedures or policies.
- Be relentlessly resourceful in finding answers and assist in creation of trainings, manuals and job aids as needed.
- Ability to design and deliver training (products/processes/policies/procedures etc.) as needed.
- Maintain strong positive communication with all departments to develop cohesive working relationships.
- All other duties as assigned.
- Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.
Essential Functions:
1) Use of hands or equivalent ability to complete required tasks.
2) Vision or equivalent ability to complete required tasks.
3) Strong communication skills and a positive attitude.
4) Relationships with external contacts are vital, position involves extensive personal contact with outside vendors and sales partners, customer service is a top priority.
5) Maintain positive relationship with sales partners (internal and Mortgage Brokers)—phone and email communication are required.
Skills:
Strong Communication Skills Organization
Ability to adapt to quick changes Time Management
Customer Service Computer literacy
Agency Knowledge Independent Judgement
Education/Training/Experience:
5 years of recent condo review experience is required. Candidates must be proficient with AUS and appraisal reviews; plus, a strong understanding of agency guidelines is required. Experience in Encompass is ideal and the wholesale market is preferred.
Minimum Education Requirement: College degree or equivalent experience.
Reports to:
Wholesale Lending Underwriting Manager
Qualifications
Dart Bank is a community bank, serving our community for over 100 years. We are a growing community bank located throughout mid-Michigan. We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people. Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, agricultural lending, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives. Dart Bank. For What Matters Most.
We offer:
Medical Benefits
401(K) Employee Stock Ownership Plan
Paid vacation & sick time
Flexible scheduling
Employee Assistance Program
Dart Bank University
At Dart Bank you can expect to be surrounded by a team that will support you and invest in your growth in a quick-paced work environment where we delivery exceptional customer service. We are a local business that cares about our employees and our community.