What are the responsibilities and job description for the Technical Support Professional position at The Davis Companies?
About the Role
The Davis Companies is seeking an experienced Technical Support Professional to join our team. As a Technical Support Specialist, you will provide technical assistance to customers, resolving issues related to high-powered laser and electronic systems.
This is an excellent opportunity for someone who enjoys solving complex technical challenges while providing outstanding customer support. You will work closely with our team to ensure that customers receive the highest level of service.
- Provide technical support via phone, email, or in-person.
- Resolve customer complaints and concerns in a timely and professional manner.
- Collaborate with cross-functional teams to develop solutions to complex technical problems.
