What are the responsibilities and job description for the Front desk/Social Media Manager position at The Delicate Rose Aesthetic & Medical Spa?
About us
The Delicate Rose Aesthetic & Medical Spa is a small business in Andover, MA. We are professional, agile and customer-centric.
Our work environment includes:
- Modern office setting
- Food provided
- Modern office setting
Job Title: Front Desk Staff / Social Media Manager
Location: The Delicate Rose Med Spa
Job Type: Full-Time/Part-Time
About Us:
The Delicate Rose Med Spa is a sanctuary of beauty and wellness, offering a range of luxurious treatments designed to rejuvenate and refresh our clients. We are committed to providing exceptional service in a serene environment, helping each client look and feel their best.
Job Description:
We are looking for a dynamic and multitasking individual to join our team as a Front Desk Staff / Social Media Manager. This unique role combines customer service excellence with creative social media management. The ideal candidate will be the first point of contact for our clients and also manage our online presence, ensuring that our brand shines both in-person and online.
Key Responsibilities:
Front Desk Duties:
- Greet and assist clients in a warm and professional manner.
- Manage appointments, bookings, and client inquiries both in-person and over the phone.
- Handle client check-ins, check-outs, and payment processing.
- Maintain a clean, organized, and welcoming reception area.
- Provide information about our services, products, and promotions.
- Coordinate with the spa team to ensure smooth operations and client satisfaction.
Social Media Management:
- Develop and execute a social media strategy to enhance brand awareness and engagement.
- Create, curate, and post content on platforms such as Instagram, Facebook, TikTok, and more.
- Engage with followers, respond to comments and messages, and build a vibrant online community.
- Monitor social media performance metrics and adjust strategies as needed.
- Collaborate with the team to promote new services, special offers, and events.
- Stay updated on social media trends, tools, and best practices.
Qualifications:
- Previous experience in a customer-facing role, preferably in a spa, beauty, or wellness environment.
- Experience in social media management, with a portfolio of work showcasing creativity and engagement.
- Excellent communication and interpersonal skills.
- Strong organizational skills with the ability to multitask.
- Proficiency in social media platforms and basic graphic design tools (e.g., Canva, Adobe Creative Suite).
- Passion for beauty, skincare, and client service.
What We Offer:
- Competitive compensation and benefits.
- Discounts on spa services and products.
- A supportive and friendly work environment.
- Opportunities for growth within the company.
How to Apply:
If you’re a people-person with a passion for beauty and social media, we’d love to hear from you! Please send your resume, a cover letter, and examples of your social media work to [your email address].
The Delicate Rose Med Spa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Part-time
Pay: $15.00 - $21.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
Schedule:
- 4 hour shift
- 8 hour shift
People with a criminal record are encouraged to apply
Experience:
- Marketing: 1 year (Required)
Ability to Commute:
- Andover, MA 01810 (Required)
Ability to Relocate:
- Andover, MA 01810: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $21