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Client Care Specialist/Intake Coordinator

The Delmar Gardens Family
Covington, GA Full Time
POSTED ON 2/4/2025
AVAILABLE BEFORE 5/4/2025

Job Description

Job Description

Description :

Med Resources , the premier provider of CPAP and Home Medical Equipment in the Midwest and Georgia is seeking a reliable, energetic individual to be a part of our outstanding team working with our CPAP clients and referrals. You will assist with Insurance qualifications, scheduling appointments with the Therapy team and educating clients and referrals on our outstanding Sleep therapy program and the use of CPAP Equipment.

Knowledge of Sleep therapy items, Medicare, and Insurance Guidelines is a huge plus.

Key Skill Requirements :

  • Attentiveness to customer needs
  • Ability to communicate clearly and work as a team
  • Problem solving
  • Detail-oriented
  • Loves working with customers and referral sources

The Client Care Specialist position works as part of a team to serve our patients and referral sources. Job duties include but not limited to :

  • Fielding calls from patients and referral sources.
  • Order intake
  • Contacting patients to verify order and demographic info.
  • Contacting referring health professionals regarding prescriptions and documentation.
  • Insurance verification and requesting prior authorizations
  • Our philosophy of Love, Care, and understanding extends not only to our dear clients, but to our staff as well. Staff are offered :

  • Full time Benefits
  • 401K w / Company Match
  • Contact Brandie Hall at bhall@medresources.com for more information.

    Affirmative Action / Equal Opportunity Employer / Minority / Female / Disabled / Veteran

    Requirements :

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