What are the responsibilities and job description for the Valet Attendant position at The Depot?
Benefits:
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Wellness resources
At The Depot, we look for people who want to help us achieve our mission of “crafting excellence to foster authentic hospitality”. The Valet Attendant is responsible for providing kind and hospitable service to all guests - greeting with a warm welcome, assisting them out of their vehicles, safely parking and retrieving their vehicle and sending them on their way with a fond farewell.
Essential Duties and Responsibilities (including but not limited to):
- Open vehicle doors, greet guests, providing a warm welcome to each and every guest
- Issue valet tickets
- Promptly and safely park and retrieve cars
- Sets direction for the team and serves as an exemplary role model
- Enforces company policy and procedures
- Handles customer inquiries and complaints
- Find moments to go above and beyond by anticipating guests needs
- Ensure the safe flow of traffic in the driveway/parking lot - directing traffic as needed
- Assist with wayfinding
- Ensure work environment is clean, safe and uncluttered
- Performs other related duties as assigned
Required Skills/Abilities (including but not limited to):
- Possesses exceptional customer service skills
- Must have and maintain a valid drivers license and clean driving record
- Ability to drive a manual transmission strongly preferred
- Maintains a warm, friendly and professional demeanor when working with other employees and guests
- Is an exceptional leader and teacher
- Ability to proactively solve problems, but also knows when to ask for help
- Ability to read, understand, and communicate effectively both verbally and on paper
- For insurance purposes, must be at least 21 years of age and a clean motor vehicle record
- Also required to be submitted with application for insurance purposes
- Photocopy of your valid driver's license
- Your complete motor vehicle record (MVR) - the cost will be reimbursed to you if hired for the position
- A resume must be submitted
Education and Experience
- High School degree or equivalent
- At least one year related experience strongly preferred
Physical Demands and Working Environment (including, but not limited to):
The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.
Physical Demands
Valet Attendants are regularly required to run, stand, walk and sit. They must occasionally lift and/or move objects up to 30lbs and be able to wear PPE (personal protective equipment) for the duration of their shift.
Work Environment
Since the primary role of a valet driver is stationed outside. The employee will be subjected to weather conditions prevalent at the time of their shift.
