What are the responsibilities and job description for the Remote Implementation Specialist position at The Difference Card?
Job Description
Company Mission
The Difference Card helps organizations build the most cost-effective health plan. Since 2001, The Difference Card has provided its clients with an average net savings of over 18%. The product utilizes proprietary medical reimbursement systems, risk transfer solutions and wellness strategies. In doing so, The Difference Card has delivered millions of dollars in savings to its clients while at the same time providing the highest level of employee benefits. Through strategic broker partnerships, The Difference Card delivers custom plan design solutions that exceeds the needs of both employers and employees across the country. For more information, visit www.differencecard.com
Role And Responsibilities
The objective of the Implementation Specialist is to bring on new business that is choosing to implement creative cost containment strategies in such a way that allows Sales to succeed without having to implement the work they have sold and sets up clients for success.
EB Employee Solutions, LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. We are dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Company Description
The Difference Card helps organizations build the most cost-effective health plan. Since 2001, The Difference Card has provided its clients with an average net savings of over 18%. The product utilizes proprietary medical reimbursement systems, risk transfer solutions and wellness strategies. In doing so, The Difference Card has delivered millions of dollars in savings to its clients while at the same time providing the highest level of employee benefits. With offices across the United States, The Difference Card provides a national presence combined with local expertise and service. Through strategic broker partnerships, The Difference Card delivers custom plan design solutions that exceeds the needs of both employers and employees across the country. For more information, visit www.differencecard.com.
The Difference Card helps organizations build the most cost-effective health plan. Since 2001, The Difference Card has provided its clients with an average net savings of over 18%. The product utilizes proprietary medical reimbursement systems, risk transfer solutions and wellness strategies. In doing so, The Difference Card has delivered millions of dollars in savings to its clients while at the same time providing the highest level of employee benefits. With offices across the United States, The Difference Card provides a national presence combined with local expertise and service. Through strategic broker partnerships, The Difference Card delivers custom plan design solutions that exceeds the needs of both employers and employees across the country. For more information, visit www.differencecard.com.
Company Mission
The Difference Card helps organizations build the most cost-effective health plan. Since 2001, The Difference Card has provided its clients with an average net savings of over 18%. The product utilizes proprietary medical reimbursement systems, risk transfer solutions and wellness strategies. In doing so, The Difference Card has delivered millions of dollars in savings to its clients while at the same time providing the highest level of employee benefits. Through strategic broker partnerships, The Difference Card delivers custom plan design solutions that exceeds the needs of both employers and employees across the country. For more information, visit www.differencecard.com
Role And Responsibilities
The objective of the Implementation Specialist is to bring on new business that is choosing to implement creative cost containment strategies in such a way that allows Sales to succeed without having to implement the work they have sold and sets up clients for success.
- Welcome new clients in the small medium business range (usually 1-1000 employees) to The Difference Card in such a way that you would welcome a guest into your home.
- Coordinate: gather internal and external clients together, including brokers, employers, sales consultants, and account managers to implement new business in a manner that exceeds the expectations of our clients.
- Create: collateral, documentation to support implementations, project plans and procedures that facilitate the success of your client.
- Teach: explain processes and protocols and help clients succeed post-implementation
- Facilitate completion and collection of new group paperwork from third parties and submit these for processing. Coordinate next steps and maintain clients apprised of progress.
- Prioritize: Use exceptional organizational skills, prioritization and delegation skills to successfully manage up to approximately 30 projects a month and seasonally large volume of new group implementations simultaneously, ranging from 30-50 projects.
- Share client feedback with the organizations and make recommendations for improvement.
- Protect The organization by managing scope. Successfully Transition clients to Account Manager once all essential tasks are complete.
- Help Others: When the team needs help, be willing to complete other duties as assigned
- Bachelor’s degree or experience otherwise equivalent to a bachelor’s degree
- Two to three years of experience working in a client facing role in the benefits industry preferred
- Two years’ experience managing and/or coordinating implementations or projects
- Experience in employer sponsored benefits, such as health plans or consumer directed healthcare accounts such as Health Reimbursement Arrangements, Flexible Spending Accounts or Dependent Care Accounts preferred
- Present a customer facing, can do attitude. Communicate with clients proactively, effectively, and in such a way that increases client satisfaction.
- Ability to apply influence with internal and external clients to achieve deliverables and outcomes.
- Ability to build and scale processes.
- Location: Remote
EB Employee Solutions, LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. We are dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Company Description
The Difference Card helps organizations build the most cost-effective health plan. Since 2001, The Difference Card has provided its clients with an average net savings of over 18%. The product utilizes proprietary medical reimbursement systems, risk transfer solutions and wellness strategies. In doing so, The Difference Card has delivered millions of dollars in savings to its clients while at the same time providing the highest level of employee benefits. With offices across the United States, The Difference Card provides a national presence combined with local expertise and service. Through strategic broker partnerships, The Difference Card delivers custom plan design solutions that exceeds the needs of both employers and employees across the country. For more information, visit www.differencecard.com.
The Difference Card helps organizations build the most cost-effective health plan. Since 2001, The Difference Card has provided its clients with an average net savings of over 18%. The product utilizes proprietary medical reimbursement systems, risk transfer solutions and wellness strategies. In doing so, The Difference Card has delivered millions of dollars in savings to its clients while at the same time providing the highest level of employee benefits. With offices across the United States, The Difference Card provides a national presence combined with local expertise and service. Through strategic broker partnerships, The Difference Card delivers custom plan design solutions that exceeds the needs of both employers and employees across the country. For more information, visit www.differencecard.com.
