What are the responsibilities and job description for the Account Executive position at The Digital Ring?
Company Description
The Digital Ring isn't your average marketing agency. We're an award-winning crew of business-minded strategists, creatives, and developers. We work with clients big and small - across a wide range of industries - offering web design & development, SEO, content marketing & copywriting, branding, paid digital advertising, and more.
When we partner with a client, we become a seamless extension of their team. We get to know their company and their customer via an in-depth Discovery phase before creating and executing a carefully considered strategy to deliver a beautiful website or tailored marketing plan designed to help them reach their business goals.
Job Description
REPORTS TO
Director of Accounts
JOB OVERVIEW
We're seeking an Account Executive that is the primary strategist and point of contact for key client accounts. Account Executives work closely with clients to align marketing efforts with their business goals and will collaborate with internal teams to deliver high-quality campaigns and deliverables including marketing retainers, branding projects, and website projects.
This role requires someone with strong communication skills, who can proactively problem-solve, manage projects efficiently, and thrive in a fast-paced environment, with a proven track record in digital marketing or at a marketing agency (preferably both).
RESPONSIBILITIES & DUTIES
As an Account Executive, you will take the lead in managing client relationships and guiding marketing strategies. Your role will involve ensuring seamless project execution, collaborating with internal teams, and using data-driven insights to achieve client success. Specifically these responsibilities will include :
- Client Relationships : Develop and maintain strong, long-term client relationships and trust. As a services-based business, customer service needs to always be kept top of mind.
- Strategic Expertise : Provide high-quality, valuable strategic consulting services on each and every client account by thinking critically, asking thoughtful questions, and providing constant strategic recommendations.
- Collaborative Marketing Leadership : Organize specialty teams to conduct discovery for strategic understanding of clients' audiences, market, competitors, goals, and branding, complete diagnostic and assessments, develop and execute strategic marketing plans, and brainstorm creative campaign concepts.
- Project Management : Oversee project timelines, budgets, and deliverables by coordinating with internal teams to ensure on-time, high-quality execution.
- Data-Driven Insights : Analyze campaign performance, gather data, and apply insights to optimize strategies, meeting quarterly KPIs and profitability goals.
- Communication : Facilitate clear, compelling communication in client meetings, emails, and presentations. Serve as the lead in both client and internal discussions.
- Problem-Solving : Address client challenges and internal process improvements swiftly and effectively, ensuring smooth project flow and resolution of any issues.
- Client Forecasting : Identify opportunities for improvement and / or account growth to support the company's goals and guarantee a profitable client partnership.
SKILLS & TRAITS
This position calls for a strategic, big-picture thinker with exceptional communication abilities. You should be a proactive problem-solver and positive leader who thrives in a fast-paced, dynamic environment. The top candidates will be have the following skills :
Qualifications
To be considered for the role, candidates must demonstrate the following qualifications :
Additional Information
The Legal Stuff...
Job Classification : Salaried, exempt
Physical Requirements & Demands : Primarily sedentary work, exerting up to 25 lbs. of force occasionally or a negligible amount frequently. Primary working position-sitting, with occasional standing, walking, stooping, crouching, and kneeling; frequent reaching, carrying, lifting, pushing, pulling, grasping, typing, talking-speaking clearly, hearing-conversation, and seeing-near.
Work Environment : Full-time remote
Equal Opportunity Employer : The Digital Ring is proud to be an equal opportunity employer. We consider candidates regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and any other consideration covered by federal, state and local laws.