What are the responsibilities and job description for the Cocktail Server position at The Dirty Rabbit Group?
Job Description
Job Description
- Taking drink orders : Efficiently taking beverage orders from customers at their tables or on the dance floor, including alcoholic and non-alcoholic drinks.
- Serving drinks : Promptly delivering drinks to customers, ensuring proper presentation and adhering to responsible serving practices.
- Bottle service : Managing bottle service orders, including presentation and delivery of high-end liquor bottles to VIP tables.
- Table management : Maintaining cleanliness and organization of assigned tables, clearing empty glasses, and resetting tables as needed.
- Customer interaction : Engaging with patrons to ensure their satisfaction, offering suggestions on drinks, and addressing any concerns.
- Payment processing : Accurately processing payments for drinks using a point-of-sale system.
- ID verification : Checking identification to ensure customers meet the legal drinking age.
- Promoting specials : Informing customers about current drink specials and promotions.
- Maintaining appearance : Adhering to the nightclub's dress code and maintaining a professional appearance.
- Excellent communication skills : Ability to interact with diverse clientele in a friendly and engaging manner.
- Strong customer service skills : Prioritizing guest satisfaction and resolving issues promptly.
- Ability to multitask : Efficiently managing multiple orders and customer interactions in a fast-paced environment.
- Knowledge of cocktails : Familiarity with various alcoholic beverages and their preparation methods.
- Cash handling skills : Accurately handling cash transactions and tips.
- Physical stamina : Ability to stand for extended periods and move quickly through a crowded club.