Senior Leader, Patient Safety and Risk Management

We are seeking a dynamic and experienced Senior Leader, Patient Safety and Risk Management to join our team at a leading medical malpractice insurance company. This pivotal role drives patient safety initiatives, mitigates risks, and leverages data and analytics to achieve better outcomes for insured clients. The ideal candidate will have a strong clinical background, extensive expertise in patient safety and risk management, and a proven track record of building and leveraging robust data foundations to support strategic decision-making and improve safety outcomes.

This position focuses on developing and implementing a comprehensive patient safety and risk management strategy, fostering cross-departmental collaboration, and designing advanced data frameworks. The successful candidate will address challenges in data collection, integration, and visualization to uncover trends, predict risks, and develop actionable safety interventions. Responsibilities also include leading and mentoring the patient safety team, strengthening internal and external partnerships, and providing expert guidance to insured clients on evidence-based practices.

If you have a passion for transforming healthcare quality through strategic initiatives, building strong data foundations, and driving innovation, we encourage you to apply.

Position Mission

The mission of the Senior Leader, Patient Safety and Risk Management is to enhance patient safety and reduce risks through innovative strategies aligned with organizational goals. This role focuses on providing advisory services to improve patient safety and risk management, implementing effective risk management strategies to boost financial performance, and supporting The Doctors Company Mission and Strategic Positioning by using organizational assets to create insights and tools for the improvement of healthcare delivery.

Qualifications

• Master’s degree in healthcare field required
• Ten (10) years of experience in a leadership/management role in the healthcare environment, part of which includes patient safety/risk management.
• Five (5) years of experience in a clinical environment and/or five (5) years in patient safety (including traditional risk management)
• Five (5) years in patient safety leadership
  
  

Responsibilities

Patient Safety and Risk Management Strategy

• Develop and implement a comprehensive strategy for patient safety initiatives and risk mitigation to achieve organizational goals.
• Develop and track metrics to measure the effectiveness of patient safety programs and communicate results.
• Represent the company externally, positioning it as a leader in patient safety and risk management within the industry.
• Ensure compliance with regulatory standards related to healthcare quality and patient safety.
  
  

Member-facing Patient Safety Services

• Curate a member-driven patient safety services portfolio that aligns with overall organizational objectives.
• Orchestrate patient safety service operations required to effectively deliver the services portfolio.
• Drive service innovation.
• Coordinate TDC patient safety and risk management thought leadership activities in support of the TDC mission and TDC strategic positioning.
• Coordinate a service delivery management system that maintains portfolio alignment to member needs and organizational objectives while optimizing trade-offs between quality, availability and overall delivery costs.
• Foster strong partnerships with key departments, including underwriting, claims, actuarial, IT, and others, to support service delivery.
  
  

Core Risk Management

• Utilize industry-leading clinical and healthcare delivery expertise to:
• Directly support TDC Claims Management to meet overall organizational objectives.
• Provide risk assessment insights that assist in risk identification in the underwriting process.
• Contribute to the design of TDC products and services to ensure that patient safety is incentivized and liability risks are reduced.
• Foster strong partnerships with key departments, including underwriting, claims, actuarial, IT, and others, to support core risk management.
• Collaborate with other departments such as Marketing, Legal, and Compliance to ensure regulatory standards are met, and safety-related insights are integrated into broader organizational strategies.
  

Data-driven Insights for the Improvement of Patient Safety/Risk Management

• Deploy data science programs to leverage clinical and claims data to drive continuous improvement in patient safety and operational performance.
• Deploy data science programs utilizing clinical and claims data to drive continuous improvement in overall operational performance.
• Deploy data science programs utilizing clinical and claims data to identify trends, predict risks, and develop targeted safety interventions as a part of fulfilling the TDC mission and supporting TDC strategic positioning.
• Within the TDC Data Governance framework, coordinate collection, integration, and visualization of patient safety and risk management data to support informed decision-making.
• Maintain expertise and capabilities necessary to contribute a patient safety and risk management perspective to data science programs across TDC in support of organizational goals.
  
  

Collaboration across Departments

• Foster strong partnerships with key departments, including underwriting, claims, actuarial, IT, and others, to align patient safety and risk management goals with organizational priorities.
• Build and sustain strong relationships with internal and external stakeholders.
  
  

Staff Management and Development

• Lead and mentor the patient safety and risk management team, fostering a culture of innovation, accountability, and continuous improvement.
• Coach and mentor direct reports while supporting the team in identifying and achieving performance and development goals.
• Provide ongoing, actionable, and timely feedback to direct reports to ensure clarity in expectations and performance outcomes.
• Develop and implement career pathing initiatives and succession plans for key roles to ensure future readiness and team growth opportunities.
  
  

Other Duties As Assigned

• Perform other duties as assigned.
  
  

Salary Range: $280,432 - $346,417. Compensation varies based on skills, knowledge, and education. We consider factors such as specialized skills, depth of knowledge in the field, and educational background to ensure fair and competitive pay.

Benefits

We offer competitive compensation, incentive bonus plans, outstanding career opportunities, an exceptional work environment, and an impressive benefits package, which starts with medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; and an employee assistance program. There's more:

• Health, dental, and vision insurance
• Health care tax-free spending accounts with a company match
• 401(k) and Roth IRA with company match, as well as catch-up plans for both
• Vacation days, sick days, and paid personal days each calendar year (with vacation increases based on length of service)
• Paid holidays each calendar year
• Life and travel insurance
• Tax-free commuter benefits
• In-person and online learning opportunities
• Cross-function career opportunities
• Business casual work environment
• Time off to volunteer
• Matching donations to qualifying nonprofit organizations
• Company-sponsored participation at non-profit events
  
  

About The Doctors Company

The Doctors Company is the nation’s largest physician-owned medical malpractice insurer. Founded and led by physicians, we are committed to advancing, protecting, and rewarding the practice of good medicine.

The Doctors Company is proud to be Certified™ by Great Place to Work®.